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Bosch Group

Technical Support Specialist - Hydraulics

Posted 4 Days Ago
Be an Early Applicant
Auckland
Entry level
Auckland
Entry level
The Technical Support Specialist provides service to existing accounts by analyzing work orders, conducting tests, and resolving issues. Responsibilities include maintaining customer relationships, documenting service actions, exploring sales possibilities, and interpreting hydraulic circuits. This role collaborates with engineering and sales teams to address technical problems and ensure customer satisfaction.
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Company Description

About Bosch Rexroth

Bosch Rexroth is a market leading manufacturer and supplier or hydraulic components, power units, and systems that cater to the diverse and individual needs of mining and industrial sectors. A global company with over 400,000 employees worldwide, a career at Bosch Rexroth offers a diverse spectrum of career options within an exceptionally accomplished manufacturing company, for individuals who are driven and passionate. We offer professional growth opportunities, and encourage personal development through dedicated guidance and learning within a collaborative environment. Join us, and be part of a professional team that paves the way for growth and success.

Qualifications

  • Ensure all HSE procedures are followed, and all incidents are reported accordingly
  • Serves existing accounts by analysing work orders, conducting tests, and resolving problems.
  • Provides service by studying system requirements, completing installation, performing acceptance tests.
  • Maintains and develops customer relationships, identifying solutions, suggesting improved methods and techniques, recommending system improvements, and maintaining customer confidentiality.
  • Documents service and installation actions by completing forms, reports, logs, and records. Informs Service Manager when the job is ready to be invoiced.
  • Explores sales possibilities with customers utilizing his scope of specialty and by utilizing cross departmental specialists.
  • Working with engineering, sales and/or other units to resolve issues/problems that may arise.
  • Accurate completion of service documentation including having Service Reports signed by the customer or the customers authorised representative.
  • Read and interpret hydraulic circuits/schematics.
  • Strip, assess, report, rebuild and test hydraulic components.

Additional Information

At Bosch Rexroth

We offer our employees:

  • Exciting, challenging and rewarding position with a market leading company
  • Excellent working conditions in a newly built workshop
  • Good team environment with a strong company culture and values
  • Social Events and team building
  • Staff discounts on Bosch and affiliated-brand products
  • Ongoing training and support
  • Options for further learning

Agency applications will not be accepted for this position.

If this is the challenge you are looking for, please apply now.

Top Skills

Hydraulic Systems

Bosch Group Melbourne, Victoria, AUS Office

1555 Centre Road, Melbourne, Victoria, Australia, 3168

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