Company overview:
TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.
Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.
As a member of the TraceLink University customer training organization, you will develop eLearning, video, and Instructor-Led Training (ILT) curriculum for product and industry training offerings. You will use your design skills and creativity to develop engaging learning experiences for TraceLink customers.
Responsibilities
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Conduct a learner needs analysis to design course learning objectives, learning plans, eLearning interactions, exercises, and knowledge checks.
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Design and implement role-specific customer product training using Madcap Flare, Articulate Storyline eLearning modules, Camtasia, and PowerPoints.
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Ensure customer success on the TraceLink University Learning Management System platform.
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Develop and deploy learning paths, courses, assessments, and live session modules in Skilljar.
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Assist TLU Operations with other Skilljar maintenance.
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Edit, QC, and publish learning materials.
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Assist with the design of new blended learning approaches including eLearning, social learning, video courses, and virtual ILT.
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Assist with documentations of team production and LMS processes.
Qualifications
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Bachelor’s degree in a related discipline such as Instructional Design, Technical Writing, English, Marketing, or Graphic Design;
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1 - 3 years of experience with web design software and/or eLearning development tools such as Camtasia or Articulate Storyline.
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1 - 3 years of experience developing curriculum and/or web content.
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Ability to design graphics that communicate technical material clearly.
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Ability to learn software tools quickly, including eLearning development tools like Storyline and Camtasia and Learning Management Systems like Skilljar.
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Excellent analytical skills, strong written communication.
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Flexible, team-oriented individual who can function in a fast-paced environment.
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Attention to detail with the ability to abstract to higher-level views of technical material.
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Ability to quickly master complex technical material.
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Ability to analyze learners’ needs and predict where they might have difficulty using software features.
Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [email protected].
What We Do
TraceLink is the only network creation platform company that builds integrated business ecosystems with multienterprise applications - the true foundation for digitalization - delivering customer-centric agility and resiliency for end-to-end supply networks and leveraging the collective intelligence of entire industries.
Delivering end-to-end supply chain solutions, TraceLink's Opus Platform enables speed of innovation and implementation with an open partner model for no-code and low-code development of solutions and applications.
At TraceLink, we blend decades of knowledge in SaaS technology and supply chain business processes with a clear vision for advancing manufacturing industries through disruptive, unconventional software solutions.
With headquarters in Massachusetts, TraceLink has six global offices through North America, South America, Europe, and Asia.
