Strategy Manager - Commercial Opportunities

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down. 

About the role 
 

We’re seeking a Strategy Manager - Commercial Opportunities to play a pivotal role in driving the success of Customer Solutions and Australian Markets Partnering (CS&) by leading the realisation of value uplift through the identification and quantification of opportunities and bringing together comprehensive analysis and data-driven insights critical to the help facilitate the optimisation and transformation of Billing, Collections and Enforcement functions.
 

You’ll join an innovative team, who have a supportive and collaborative team culture. 
 

As our Strategy Manager - Commercial Opportunities, you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work. 

Day-to-day, you will: 
 

• Produce comprehensive and insightful view of the end-to-end lifecycle from Customer trip to collection of funds, both with and without a tolling arrangement, with a view to identifying opportunities for improvements.
• Reviewing the full financial journey to identify leakage and bottleneck opportunities for improvement. This role is required to take a data driven lens, coupled with a consulting problem solving approach in providing incremental enhancement recommendations to demonstrate value creation opportunities to a diverse range of senior stakeholders.
• Leverage insights to provide impactful recommendations into the design, governance, and ongoing refinement of Transurban’s Collections strategies.
• Utilise consulting frameworks to develop recommendations and influence key stakeholders within the development of proposals and business cases (including concept development, data and financial modelling).
• Partner with Senior Analysts to drive greater value realisation, either in revenue uplift, cost reduction or risk mitigation. Work as a mentor to support capability uplift by providing development opportunities for Analysts.
• Input and contribute to the development of a continuous improvement roadmap of opportunities and initiatives that are designed to increase collections revenue whilst aligning to the CS& strategy.
• Work with the Senior Strategy Manager on deep dive financial strategies that inform the leadership team on next best course of action and to implement recommendations

This role will suit someone with a curious mind and transferrable skills and experiences, including: 
 

Prerequisite

• Experience in strategy consulting - associate to consultant level in strategy consulting firms (McKinsey/BCG/Bain) or Consultant to Manager level in EY/Deloitte/PwC/KPMG/Accenture; with data and analytics focus an advantage
• Proven leadership experience within complex environments
• Experience in Collections and Analytics, with ability to conduct external research and benchmarking an advantage
• Extensive experience solving analytical problems using quantitative approaches and using consulting frameworks to synthesis information
• Experience in manipulating and analysing complex, high-volume, high-dimensionality data from varying sources
• Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner
• Proven track record of pragmatic commercial judgment to identify what opportunities can be translated into actionable next steps and can be practically implemented to enhance processes and improve financial performance
• Ability to triangulate different information and data sources to build out effective business cases, that clearly define key business opportunities, outline potential financial uplifts and impacts and highlight key risks
• Familiarity with relational databases and SQL
• Experience working with large data sets
• Strong interpersonal, oral and written communication and presentation skills
• Ability to communicate complex findings and ideas in plain language
• ·Passion for discovering and solving problems 

Preferred

• Consulting experience with slant on data and analytics
• Experience with programming languages, such as Python an advantage
• Experience with ETL tools, such as Dataiku an advantage
• Experience with Tableau, or similar data visualisation tools
• Experience with Snowflake, or similar an advantage
• Excellent PowerPoint and Excel skills

 If you meet some of these requirements, but not all, we encourage you to submit your application. 

With a career at Transurban, you’ll enjoy a range of benefits, including:  

•  A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year  
• 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well
• Learning and development opportunities to support your career interests 
• Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more 
• Share offers and insurance benefits 
• Social activities, community give-back programs and paid volunteer days 

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.  
 

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns. 

We strongly encourage applications from candidates of diverse backgrounds and lived experiences, including Aboriginal and Torres Strait Islander people and people living with disability. If you require any adjustments or support during the recruitment process, please contact us on [email protected].  

Ready to help us keep cities moving? Apply today.