Convert product direction into build-ready requirements and system configurations across Workday and integrated HR platforms. Lead requirements gathering, configuration support, integration validation, QA/UAT, demos, release activities, and ongoing product/system support to ensure accurate, scalable HR capabilities and smooth cross-system workflows.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Sr. Specialist, Product Analysis - Core HR/P&C Products-1
Overview
The Sr. Specialist, Product Analysis converts defined product direction and business needs into detailed requirements, workflows, and system configurations across P&C (HR) product domains.
Working closely with Product Managers, Experience Owners, HR stakeholders, Engineering, and enterprise systems teams, this role ensures product initiatives are clearly defined, validated, and successfully executed across a multi-system HR environment, including Workday and other integrated platforms.
This role is responsible for end-to-end execution across the product delivery lifecycle, supporting requirements, configuration, testing, demos, UAT, and release activities to deliver high-quality, scalable HR product capabilities.
Opportunity & Role Mission
This role offers the opportunity to support a modern HR Products organization delivering integrated HR experiences across Workday and a broader ecosystem of HR systems and platforms.
You will transform established product direction into build-ready requirements and scalable system configurations, ensuring consistency and quality across systems and teams.
Your work will enable efficient delivery by ensuring requirements are complete, systems are properly configured, integrations are supported in partnership with engineering, dependencies are aligned, and releases are thoroughly validated.
What You'll Do
Document business requirements, user stories, workflows, and system/configuration needs in partnership with Product Managers and stakeholders based on prioritized requests
Support system configuration and low-/no-code changes (including Workday and other HR platforms) within established product standards and governance
Partner with Engineering to support integration-related requirements, validation, and issue resolution across interconnected HR systems
Execute test scripts, validate system changes, and support QA, demo readiness, and release deployment activities
Lead and coordinate User Acceptance Testing (UAT), including test planning, execution support, defect tracking, and stakeholder sign-off
Provide day-to-day product and system support, troubleshoot issues, and coordinate resolution with Product, Engineering, and system owners
Maintain process documentation, configuration details, release notes, and testing records
Prepare and support product demos and stakeholder walkthroughs to validate functionality and readiness
Identify opportunities for incremental product, process, system, and user experience improvements
Partner across HR, Talent Acquisition, Total Rewards, Engineering, and technology teams to support effective delivery, integration alignment, and adoption
What You Bring
Experience in product analysis, business analysis, or HR technology roles with a strong focus on execution and delivery
Hands-on experience with Workday- including configuration (e.g., business processes, reporting, security, calculated fields), plus familiarity with other HR systems and platforms
Experience working in multi-system environments, including supporting or coordinating with Engineering on integrations
Proven experience supporting QA, demos, UAT, and release processes
Strong analytical, documentation, and requirements management skills
Ability to translate business needs into clear, actionable requirements and system configurations
Strong attention to detail and commitment to quality and accuracy
Ability to operate independently and manage work across multiple priorities
Strong collaboration and communication skills across cross-functional stakeholders
Experience with Agile tools and methodologies (e.g., Jira, Confluence, AHA)
Experience with HR domains such as
Core HCM, Payroll, Benefits, Absence, & Time Tracking, Reporting (strongly preferred)
Experience with end-user training or enablement (preferred)
What Success Looks Like
Requirements are clear, complete, and ready for build without ambiguity or rework
Systems (including Workday and integrated platforms) are configured accurately and consistently
QA, demos, and UAT cycles are well-executed and lead to high-quality releases
Integrations and cross-system workflows function reliably and as expected
Releases are stable, validated, and adopted with minimal defects
Issues are resolved efficiently through strong analysis, coordination, and execution
Documentation and supporting materials are complete, current, and enable adoption at scale
Continuous improvement is embedded across delivery processes, system configuration, and user experience
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Sr. Specialist, Product Analysis - Core HR/P&C Products-1
Overview
The Sr. Specialist, Product Analysis converts defined product direction and business needs into detailed requirements, workflows, and system configurations across P&C (HR) product domains.
Working closely with Product Managers, Experience Owners, HR stakeholders, Engineering, and enterprise systems teams, this role ensures product initiatives are clearly defined, validated, and successfully executed across a multi-system HR environment, including Workday and other integrated platforms.
This role is responsible for end-to-end execution across the product delivery lifecycle, supporting requirements, configuration, testing, demos, UAT, and release activities to deliver high-quality, scalable HR product capabilities.
Opportunity & Role Mission
This role offers the opportunity to support a modern HR Products organization delivering integrated HR experiences across Workday and a broader ecosystem of HR systems and platforms.
You will transform established product direction into build-ready requirements and scalable system configurations, ensuring consistency and quality across systems and teams.
Your work will enable efficient delivery by ensuring requirements are complete, systems are properly configured, integrations are supported in partnership with engineering, dependencies are aligned, and releases are thoroughly validated.
What You'll Do
Document business requirements, user stories, workflows, and system/configuration needs in partnership with Product Managers and stakeholders based on prioritized requests
Support system configuration and low-/no-code changes (including Workday and other HR platforms) within established product standards and governance
Partner with Engineering to support integration-related requirements, validation, and issue resolution across interconnected HR systems
Execute test scripts, validate system changes, and support QA, demo readiness, and release deployment activities
Lead and coordinate User Acceptance Testing (UAT), including test planning, execution support, defect tracking, and stakeholder sign-off
Provide day-to-day product and system support, troubleshoot issues, and coordinate resolution with Product, Engineering, and system owners
Maintain process documentation, configuration details, release notes, and testing records
Prepare and support product demos and stakeholder walkthroughs to validate functionality and readiness
Identify opportunities for incremental product, process, system, and user experience improvements
Partner across HR, Talent Acquisition, Total Rewards, Engineering, and technology teams to support effective delivery, integration alignment, and adoption
What You Bring
Experience in product analysis, business analysis, or HR technology roles with a strong focus on execution and delivery
Hands-on experience with Workday- including configuration (e.g., business processes, reporting, security, calculated fields), plus familiarity with other HR systems and platforms
Experience working in multi-system environments, including supporting or coordinating with Engineering on integrations
Proven experience supporting QA, demos, UAT, and release processes
Strong analytical, documentation, and requirements management skills
Ability to translate business needs into clear, actionable requirements and system configurations
Strong attention to detail and commitment to quality and accuracy
Ability to operate independently and manage work across multiple priorities
Strong collaboration and communication skills across cross-functional stakeholders
Experience with Agile tools and methodologies (e.g., Jira, Confluence, AHA)
Experience with HR domains such as
Core HCM, Payroll, Benefits, Absence, & Time Tracking, Reporting (strongly preferred)
Experience with end-user training or enablement (preferred)
What Success Looks Like
Requirements are clear, complete, and ready for build without ambiguity or rework
Systems (including Workday and integrated platforms) are configured accurately and consistently
QA, demos, and UAT cycles are well-executed and lead to high-quality releases
Integrations and cross-system workflows function reliably and as expected
Releases are stable, validated, and adopted with minimal defects
Issues are resolved efficiently through strong analysis, coordination, and execution
Documentation and supporting materials are complete, current, and enable adoption at scale
Continuous improvement is embedded across delivery processes, system configuration, and user experience
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Mastercard Saint Leonards, Victoria, AUS Office
72 Christie St, Saint Leonards, St Leonards, Australia, NSW 2065
Similar Jobs at Mastercard
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The Senior Software Engineer designs and develops high-quality web-based solutions, optimizes software, leads engineering programs, and ensures compliance with architecture standards in an Agile team.
Top Skills:
ApacheEclipseFortifyGitHibernateJavaJbossJenkinsJunitMavenMicroservicesOraclePivotal Cloud FoundryPlsqlScalaSonarSpring BootTomcatWeb ServicesWebsphere
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Design, build, and operate large-scale data lakehouse platforms and data products. Partner with business and engineering teams to develop data pipelines, models, and governance; participate in agile ceremonies, architectural discussions, and CI/CD practices to ensure scalability, performance, and regulatory compliance.
Top Skills:
AirflowApache RangerBitbucketCdwCi/CdCloudera Data Platform (CdeData LakehouseETLHive MetastoreHyperionIcebergJenkinsOpen Data Contract Standard (Odcs)Oracle FinancialsOracle Fusion CloudOzoneParquetPysparkRallySdx)SQL
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Translate product direction into build-ready requirements and scalable Workday and HR system configurations. Support configuration, integrations, QA, UAT, demos, release activities, documentation, and cross-functional stakeholder coordination to ensure high-quality HR product delivery and adoption.
Top Skills:
AhaConfluenceJIRAWorkday
What you need to know about the Melbourne Tech Scene
Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.
