Solutions Engineer

Come shape the future of education with us.

At Compass, we’re on a mission to transform the school day for everyone - from staff and students to families and administrators, we build smart, seamless technology that empowers schools to focus on what really matters: learning, growing, and thriving.

That mission has fuelled our growth into a global scale-up, now supporting over 5,000+ schools across three countries, backed by a team of 300+ people. Our all-in-one school management platform is redefining how education communities connect, communicate, and operate.

We’re now looking for a Solutions Engineer to join our Acquisition team, acting as the technical and solution design lead throughout the sales cycle.

About the Role & Team

As Solutions Engineer, you’ll design and deliver high-quality, tailored Compass demos for prospective schools, translating complex requirements into clear, compelling solutions.

This is a highly customer-facing role that blends technical fluency with strong communication and a deep understanding of school operations. You’ll set the standard for demo quality, support RFP responses and sales tooling, and enable Sales to confidently position Compass while ensuring a smooth handover from sales to implementation.

If you love being customer-facing, care deeply about quality, and enjoy turning technical capability into real-world impact, we'd love to hear from you.

What you’ll do:

Demo Motion & Quality

• Design and deliver high-quality, tailored Compass demos for prospective schools.
• Own demo standards, frameworks and best practices across the sales cycle.
• Maintain demo environments that reflect each school’s structure and workflows.

RFP & Tooling Management

• Lead technical RFP and RFI responses, ensuring accuracy and consistency.
• Own and optimise demo and RFP tooling (e.g. Vendict, Consensus).
• Keep solution content current and aligned to Compass product capabilities.

Sales Team Enablement

• Enable Sales with technical guidance, discovery tools and solution assets.
• Support confident positioning of Compass across different school types.
• Improve sales-to-implementation handover through clear scoping and processes.

About You

You’re a confident, customer-facing solutions professional who knows how to translate technical capability into clear value.

You bring:

• Proven experience in solutions engineering, pre-sales consulting or technical sales, ideally within SaaS, EdTech or enterprise software.
• Strong demo capability, with the ability to clearly articulate technical solutions to both technical and non-technical audiences.
• Solid technical fluency across software platforms, APIs, integrations and data security concepts.
• Familiarity with the education sector, particularly K-12 operations (highly regarded).
• Experience working cross-functionally in fast-paced, growth environments.

What’s in it for you?

You’ll join a purpose-driven company at a genuinely exciting stage of growth, with the opportunity to make a real impact on education at scale.

What we offer:

• A hybrid working environment, with teams spending three days a week in our Melbourne office.
• Learning and development opportunities, including a dedicated PD budget.
• 24/7 access to our Employee Assistance Program (EAP), including face-to-face, phone and live chat support.
• A parental leave program for both primary and secondary carers.
• A supportive, inclusive culture where your voice is valued and heard.
• The chance to grow alongside a fast-moving, ambitious organisation.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior to commencing employment, you’ll need:

• A valid Employee Working With Children Check
• A satisfactory National Police Check
• Verification of unrestricted work rights in Australia (e.g. citizenship, passport or birth certificate)

Ready to make a difference?

Apply now and help us build the foundations that empower schools to focus on what matters most: teaching and learning.

Find out more about Compass on our website - https://www.compass.education/.