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Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
NTT DATA is looking for an energetic and customer focused Software Lifecycle Specialist to join our Client Success team.
What You'll be Doing
The Software Lifecycle Specialist (SLS) plays a crucial role in managing the software agreement lifecycle for our clients, with a primary focus on Cisco.
This position involves building and nurturing internal and external relationships with key stakeholders, advocating and advising clients throughout the duration of their agreement to ensure they realize value from their investment.
Additionally, the SLS will work to maximize NTT Data’s profitability through vendor programmatic funding mechanisms.
To Thrive in this Role, you need to have:
- A strong understanding of Cisco Software Programs, technology, and key licensing schemes to facilitate proactive and credible client discussions.
- Knowledge and understanding of other software vendors solutions - this will be well regarded.
- Seasoned experience in sales and/or client success engagements within a commercial service offering environment.
- Experience with and an understanding of agreement lifecycle stages.
- Demonstrated experience in proactive engagement with clients to support the Sales Specialist achieve on time renewals and maximise growth opportunities.
- Excellent interpersonal skills with the ability to develop and maintain solid stakeholder relationships across client organizations.
- Ability to interpret a client’s business strategy and objectives to understand opportunities for NTT Data solutions and services.
- Knowledge of vendor technology including core functionality & features, and ability to link this knowledge to NTT Data’s service portfolio.
- Strong consultative and negotiation skills with the ability to identify growth and expansion opportunities.
- Excellent communication skills (verbal and written) coupled with good questioning skills.
Some of our benefits
NTT DATA is a Global and Australian Top Employer, and holds Family Friendly Workplace accreditation. We believe in bringing out the best in you by providing an environment and flexibility that enables you to thrive at work and at home.
As part of the NTT DATA family, here is a small sample of the benefits you will enjoy:
- Flexible and hybrid working
- Leave options that allow you to contribute to your community, study, or just take time to recharge.
- A parental leave policy that supports parents and carers.
- Income protection insurance
- A comprehensive wellbeing program and associated benefits
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About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
NTT DATA Melbourne, Victoria, AUS Office
Melbourne, Australia
