Settlements Coordinator

Oly is part of the McMillan Shakespeare Group (MMSG), Australia's largest provider of salary packaging and novated leasing, and collectively our goal is to enable novated leasing to more Australian’s, assisting with Small/Medium Enterprises (SME).

We have experienced staff to help train you to help you get up to speed with all that you will need to know about novated leasing. Join us in this full-time permanent Sales Administration role within the Oly team.

This phone-based role is in the heart of Melbourne CBD (office) 2 days per week (Thursday and Friday) and work from home 3 days. You will be processing and finalizing orders for our Novated Lease customers, assisting them through their settlement process

About you…

• You may come from hospitality, worked in a supermarket, had customer service, retail or have an administration background, you thrive on being organized and like lists or to tick all the boxes.

• You want a good base salary plus an environment that supports your career progression. You want a role which challenges you to succeed.

• You have the ability to work autonomously and ask for help when you need it, we don’t believe micro-management works and our culture is perfect for self-motivated people.

Here’s how you will make a difference in this role…

You will be responsible for all aspects of credit approval, generating car lease documents and checking files. You will also be a single point of contact for the novated leasing clients in your portfolio throughout the finalisation of their novated lease, providing them with feedback and updates. 

At MMS clear expectations help our people Be the Difference.  Your key responsibilities in this role will include:

• Document checks and compliance checks

• Managing a portfolio of clients

• Liaising with clients and third parties to arrange settlement

To be considered for this role you will possess the following:

Capabilities & Behaviours

• High level of written and verbal communication skills

• Good computer skills in (Outlook, Word, Excel and Database/s)

• Ensure completeness and accuracy of tasks, information and activities and show high level attention to detail

• This is a dynamic and evolving role. Assist with any other related activity to ensure success of the team.

What you will bring:

• Minimum 2 years experience in a customer service and/ or sales orientated role.

• Experience working in commerce/ financial services areas

• Knowledge of salary packaging administration or fleet management highly regarded.

What we can offer you:

·         Strong culture and the support of a values-based recognition program

·         Novated leasing benefits and discounts

·         12 weeks paid parental leave 

·         Comprehensive learning and development opportunities to support your career growth

·         Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations

·         Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund

·         Exempt Employee Share Plan

·         Volunteer leave & Career break

·         MMS Rewards program

Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected. 

·         We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.

·         We value the skills and attributes veterans can bring to our organisation.

·         We embrace hybrid working and welcome conversations about flexibility.

Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate.  All information provided will be treated confidentially.

We acknowledge Aboriginal and Torres Strait Islander people as the Traditional Custodians of the lands where we live, learn and work.

If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at [email protected]