Senior Transaction Processor

Location: Melbourne (Hybrid)

In this position, you’ll be based in Melbourne, Yarra Falls office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex. 
We give you a world of potential

Are you detail-oriented, customer-focused, and passionate about delivering quality outcomes? Join our team as a Senior Transaction Processor, where you'll play a critical role in maintaining the integrity of our securityholder records while delivering exceptional service to our clients and securityholders.

As a Senior Transaction Processor, you will be responsible for the accurate and timely processing of a broad range of security holder transactions and maintenance requests. Working within our specialised systems, you will review documentation, update records, and ensure all transactions are completed in accordance with regulatory requirements, company policies, and client-specific obligations.

A role you will love
This is an excellent opportunity for someone who enjoys working in a fast-paced environment, has strong analytical skills, and takes pride in delivering accurate, compliant, and customer-focused solutions.

Some other key responsibilities:

• Process a variety of securityholder requests accurately and efficiently within required service levels. 
• Review and update securityholder information, including names, addresses, banking details, tax information, and other account maintenance changes. 
• Manage complex transaction types
• Ensure all transactions comply with Australian legislation, ASIC regulations, company policies, and client requirements. 
• Investigate and resolve processing queries while maintaining high levels of accuracy and attention to detail. 
• Organise and manage correspondence with securityholders and stakeholders. 
• Build and maintain strong working knowledge across multiple processes to support operational excellence and continuous improvement. 
• Contribute to a positive team culture focused on quality, collaboration, and outstanding customer outcomes. 
   

What will you bring to the role?

We are looking for someone who enjoys working in a process-driven environment where accuracy, compliance, and attention to detail are critical. 

You will have the ability to review and interpret documentation, process securityholder transactions with precision, and confidently manage a variety of complex maintenance activities, including Deceased Estates, Off Market Transfers, and Bankrupt Estates. 

A proactive and adaptable team player, you will be able to balance competing priorities, navigate multiple processes, and consistently deliver high-quality outcomes while ensuring compliance with regulatory requirements and service standards. 

Rewards designed for you   

Flexible work to help you find the best balance between work and lifestyle. 

Health and wellbeing rewards that can be tailored to support you and your family. 

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.   

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. 

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub