Senior Program Manager Network Resilience

Build your career and Australia’s future.  

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. 

A fantastic opportunity has presented itself for a Senior Program Manager Network Resilience reporting to Executive Manager, Portfolio Governance and Delivery.  

A bit about your role 
As the Senior Program Manager Network Resilience, you will lead the design, implementation, and continuous evolution of governance frameworks that support the resilience and performance of nbn’s network facilities. You will ensure that critical infrastructure across nbn network sites and third-party facilities, including exchanges, data centres, and field depots, remains compliant, reliable, and aligned with operational and strategic priorities.  

You will bring clarity and direction to a complex environment by shaping service delivery strategies, overseeing operational performance, and embedding consistent governance across internal teams and external partners. Acting as a trusted connector, you will cultivate strong, collaborative relationships with stakeholders and managed service providers to ensure alignment on standards, performance expectations, and resilience outcomes.  

Through a thoughtful and forward-looking approach, you will guide continuous improvement initiatives, uplift service capability, and deliver meaningful outcomes that safeguard both network resilience and workplace standards. Your leadership will nurture an empowered and high-performing team culture, where accountability, curiosity, and care for impact are at the heart of delivery. 

A bit about you 
You are a strategic and empathetic leader with deep experience in telecommunications, network operations, or critical infrastructure environments, and a passion for creating resilient, future-ready systems. You bring a strong understanding of governance, risk, and compliance frameworks, and an ability to design and embed them in ways that are both practical and enduring.  

With your collaborative mindset, you naturally build trust across diverse teams and partners, creating space for shared problem-solving and continuous improvement. You are confident navigating complexity and balancing operational demands with long-term strategic intent, while remaining grounded in outcomes that matter most. 

You lead with care and clarity, inspiring those around you to contribute their best. Your considered, solutions-focused approach, combined with your ability to influence at all levels, enables you to deliver meaningful change and strengthen resilience across nbn’s infrastructure in a way that feels purposeful, inclusive, and enduring. 

Life at nbn  

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.  

A more inclusive working world  

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.  

Equal Opportunities for All  

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.  

Where to from here?  

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.  

Please note that this is a 12-month fixed-term opportunity and applications for this role will close at midnight July 15th.

To be eligible for this role, you must have full working rights in Australia.