About SEEK
SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.
Life at SEEK
SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to Work in Technology (2021-2024). We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.
Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.
Job DescriptionAbout the role
You will lead end-to-end design of experiences that guide hirers toward choosing SEEK's flexible platform, ensuring measurable activation and repeat usage. Working within SEEK's Hiring Automation space, you will shape how hirers discover, register and request flex labour across SEEK and Sidekicker platforms.
Reporting to the Design Lead - Hiring Automation, you will collaborate with Product, Engineering and Analytics teams to reduce friction in the hiring funnel and explore new commercial opportunities. You will connect customer insights with platform capabilities to design cross-platform journeys that make flexible workforce solutions accessible and compelling.
This role requires leading discovery research, problem framing, co-design workshops, prototyping and usability testing to resolve activation challenges. Success means creating inclusive, localized experiences for APAC audiences that drive measurable business impact while maintaining consistency through SEEK's Braid design system.
Responsibilities
- Plan and scope design initiatives against clear product outcomes, defining hypotheses, success measures and experiment plans aligned to key metrics.
- Shape product direction by connecting customer insights, platform capabilities and industry patterns into cross-platform hirer journeys.
- Lead end-to-end design including discovery research, problem framing, co-design workshops, prototyping and usability testing across SEEK-Sidekicker funnel.
- Communicate product narratives and defend design decisions with compelling storytelling connecting hirer value to business impact and technical feasibility.
- Leverage SEEK's Braid design system to ensure consistency, accessibility and speed while proposing new patterns and components where necessary.
- Design inclusive, localized experiences for APAC audiences accounting for language, cultural norms, labour practices and market nuances.
- Stay across emerging technologies including AI and personalization, applying them pragmatically to improve speed, relevance and confidence in workflows.
- Partner with Product and Analytics to define clear success metrics upfront and evaluate outcomes post-launch using data-informed approaches.
Skills and experience
- 5+ years designing end-to-end digital product experiences with marketplace or SaaS preferred, showing strong transactional UX portfolio.
- Expert facilitation skills in design thinking methods and workshop facilitation to drive alignment, ideation and informed decision making.
- Advanced at planning and conducting discovery research to assess commercial viability and leading evaluative research with actionable recommendations.
- Strong product thinking with ability to define design plans that deliver quality outcomes within timeframes balancing risk and trade-offs.
- Excellent communication and stakeholder management, confident presenting decisions connecting user insights to business goals and technical constraints.
- Advanced Figma proficiency with strong fluency in design systems, component-based delivery, and demonstrated ability applying AI in design workflows.
Other Skills, and Experience
- Familiarity with research and analytics tools such as Hotjar and Dovetail.
- Knowledge of collaboration/delivery tools (Jira, Confluence, Miro).
- Experience designing for APAC localisation and multi brand contexts.
- Comfort operating in a fast paced, iterative environment with shifting priorities and multiple dependencies.
Perks and benefit
- Annual Performance Bonus Plan
- Support of flexible working, including a mix of office and work from home days depending on your role.
- The opportunity to work from anywhere for up to 4 weeks per financial year
- Casual dress – every day
At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.
For this role, only those candidates with the eligible right to work will be considered.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
