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Xero

Senior Manager, Web Strategy

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Hybrid
Clarence City, Tasmania
Senior level
Hybrid
Clarence City, Tasmania
Senior level

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The role / impact

Serve as a critical link across multiple layers of the business, aligning marketing strategies with cross-functional departments. As the owner of Xero's digital front door, you will ensure our web presence functions as a growth engine that aligns seamlessly with our overall company strategy.

Act as a bilingual strategist who bridges the gap between design and code, translating high-level business goals into actionable digital requirements. You will act as the central point for all marketing stakeholders and partner with Engineering and Product to prioritize and bring that work to life. Your ultimate mission is to ensure every visitor moves with clarity, confidence, and momentum toward becoming a customer.

The team / how they connect

The web strategy team connects cross-functional groups across brand, creative, performance marketing, and product teams to drive unified digital priorities. We partner closely with engineering colleagues to translate high-fidelity designs into detailed technical requirements and user stories. Together, we collaborate to build a flexible library of reusable components and cohesive brand experiences.

The team is currently working on / Initially, you will help support

  • Optimising user journeys and mapping personas to reduce bounce rates and turn more visitors into leads.

  • Prioritising the web backlog to balance new marketing features against technical debt.

  • Evolving the CMS content model and championing component-based design for a flexible library of reusable patterns.

  • Conducting design quality assurance before launch to ensure the final coded product matches the creative vision.

Where and how you can work

Xero offers flexible working arrangements that blend remote and office-based environments. You will have access to our vibrant office spaces for collaborative boost days to connect with your team in person, while enjoying the flexibility to work from home during the week.

Here are some of the things we are looking for

  • A strong background in web production, digital product management, or marketing technology.

  • A proven ability to translate high-level business strategies into tactical web initiatives.

  • An understanding of technical constraints like HTML, CSS, and CMS models to ensure design feasibility.

  • Extensive experience utilising analytics platforms and conversion rate optimisation testing to drive digital decisions.

  • Exceptional communication skills with a track record of aligning diverse teams behind a single roadmap.

  • Proficiency with design collaboration tools such as Figma and project management systems like Jira.

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Xero Hawthorn West, Victoria, AUS Office

Xero Melbourne (HQ) Office

Xero’s head office in Australia is in the buzzing suburb of Hawthorn, a stone’s throw from the CBD. Here, a diverse mix of Xeros work in both global and regional teams.

What you need to know about the Melbourne Tech Scene

Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.

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