The Senior Manager oversees company secretarial services, manages client relationships, mentors teams, ensures compliance, and leads process improvements.
Job Description
Senior Manager, Corporate Secretarial
Sydney, Australia
Monday - Friday, 09:00 - 17:30
Hybrid
Intro:
To lead, coordinate and oversee company secretarial services to our clients, working closely with the Director, Head of Operations and the wider team on the day-to-day delivery of all company secretarial matters. The Senior Manager will also liaise directly with clients and CSC offices globally to ensure seamless and high-quality service delivery. In addition, the role will contribute to internal projects focused on enhancing operational processes and procedures, as well as supporting broader transformation and efficiency initiatives.
Some of the things you'll be doing:
Client Service & Delivery
• Lead the delivery of company secretarial services for a portfolio of key clients
• Oversee company incorporations, restructurings, and ongoing entity management
• Ensure timely preparation and filing of statutory returns and compliance documents
• Provide governance support and advisory input to clients as required
• Act as a key escalation point for complex client queries
• Maintain regular communication with clients, service providers, and third parties to ensure high-quality service delivery
• Identify potential cross selling opportunity by developing and maintaining a good relationship with existing clients, both locally and internationally
• Ensure timely billing of client accounts through accurate time recording and support of cash collection processes
Client Relationship Management
• Maintain strong, trusted relationships with key clients as a primary point of contact
• Liaise effectively with clients and CSC offices to ensure seamless service delivery
• Participate in client meetings, presentations, and periodic service reviews as required
Leadership & Team Management
• Supervise, mentor, and develop team members within the company secretarial function
• Review team outputs to ensure accuracy, quality, and compliance
• Support resource planning and workload allocation within the team
• Foster a culture of high performance, accountability, and continuous improvement
• Actively review and improve existing policies and procedures where necessary, as well as implement any relevant new task-based procedures for team
Process Improvement & Transformation
• Lead or contribute to internal projects aimed at improving operational efficiency and standardising processes
• Support transformation initiatives, including automation and system enhancements
• Identify and implement opportunities to improve service delivery and reduce operational risk
Compliance
• Ensure compliance with relevant corporate governance standards and statutory requirements
• Oversee and monitor the client onboarding and acceptance process to ensure adherence to internal compliance and risk standards
• Track, review, and ensure timely completion of internal compliance obligations by the team, and report progress to local and group compliance functions on a regular basis
What technical skills, experience, and qualifications do you need?
• Qualification in Corporate Governance or diploma/degree in related disciplines (law, accounting, business and finance)
• Australian Chartered Secretary qualification required
• Minimum 8/10 years of relevant experience in a similar position, preferably in a legal, corporate secretarial or financial services environment, and a minimum of 2 years demonstrated management experience
• Acute understanding and passion of corporate management services
• Fluent in both English both verbal and written
• A good team player, keen to learn, able to adapt in new challenges and with excellent communication skills
• Proactive and able to work independently as well a part of a team
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
Senior Manager, Corporate Secretarial
Sydney, Australia
Monday - Friday, 09:00 - 17:30
Hybrid
Intro:
To lead, coordinate and oversee company secretarial services to our clients, working closely with the Director, Head of Operations and the wider team on the day-to-day delivery of all company secretarial matters. The Senior Manager will also liaise directly with clients and CSC offices globally to ensure seamless and high-quality service delivery. In addition, the role will contribute to internal projects focused on enhancing operational processes and procedures, as well as supporting broader transformation and efficiency initiatives.
Some of the things you'll be doing:
Client Service & Delivery
• Lead the delivery of company secretarial services for a portfolio of key clients
• Oversee company incorporations, restructurings, and ongoing entity management
• Ensure timely preparation and filing of statutory returns and compliance documents
• Provide governance support and advisory input to clients as required
• Act as a key escalation point for complex client queries
• Maintain regular communication with clients, service providers, and third parties to ensure high-quality service delivery
• Identify potential cross selling opportunity by developing and maintaining a good relationship with existing clients, both locally and internationally
• Ensure timely billing of client accounts through accurate time recording and support of cash collection processes
Client Relationship Management
• Maintain strong, trusted relationships with key clients as a primary point of contact
• Liaise effectively with clients and CSC offices to ensure seamless service delivery
• Participate in client meetings, presentations, and periodic service reviews as required
Leadership & Team Management
• Supervise, mentor, and develop team members within the company secretarial function
• Review team outputs to ensure accuracy, quality, and compliance
• Support resource planning and workload allocation within the team
• Foster a culture of high performance, accountability, and continuous improvement
• Actively review and improve existing policies and procedures where necessary, as well as implement any relevant new task-based procedures for team
Process Improvement & Transformation
• Lead or contribute to internal projects aimed at improving operational efficiency and standardising processes
• Support transformation initiatives, including automation and system enhancements
• Identify and implement opportunities to improve service delivery and reduce operational risk
Compliance
• Ensure compliance with relevant corporate governance standards and statutory requirements
• Oversee and monitor the client onboarding and acceptance process to ensure adherence to internal compliance and risk standards
• Track, review, and ensure timely completion of internal compliance obligations by the team, and report progress to local and group compliance functions on a regular basis
What technical skills, experience, and qualifications do you need?
• Qualification in Corporate Governance or diploma/degree in related disciplines (law, accounting, business and finance)
• Australian Chartered Secretary qualification required
• Minimum 8/10 years of relevant experience in a similar position, preferably in a legal, corporate secretarial or financial services environment, and a minimum of 2 years demonstrated management experience
• Acute understanding and passion of corporate management services
• Fluent in both English both verbal and written
• A good team player, keen to learn, able to adapt in new challenges and with excellent communication skills
• Proactive and able to work independently as well a part of a team
About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.
CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
- CSC is a great place to work with smart and dedicated people.
- We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
- We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
- As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
CSC Melbourne, Victoria, AUS Office
CSC Melbourne, Australia Office
575 Bourke St, Melbourne VIC 3000, Australia, Melbourne, Melbourne, Australia
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