Senior Manager Safety Quality Transform and Improve

Build your career and Australia’s future.  

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements. 

We have an exciting opportunity at nbn for a Senior Manager Safety & Quality Transform and Improve. This role plays a critical leadership position in shaping safer work practices, strengthening quality outcomes, and driving meaningful transformation across our Field Operations environment. 

A bit about your role

As the Senior Manager Safety & Quality Transform and Improve, you will lead the transformation and continuous improvement of safety and quality initiatives across Field Operations, ensuring systems, standards, tools, and practices are effectively embedded into everyday operations. You will own the Safety & Quality transformation roadmap, driving the prioritisation, governance, and delivery of initiatives that improve compliance, reduce risk, and enhance operational performance across nbn and our delivery partner ecosystem. 

In this role, you will partner with stakeholders across Safety, Quality, Technology, People & Culture, and Field Operations to deliver practical and scalable solutions that support safer, more consistent field execution. You will be responsible for governance and executive reporting, providing clear insights into program progress, risks, and outcomes while ensuring investment decisions are aligned to strategic priorities. A key focus of the role will be benefits realisation, translating operational and performance data into measurable improvements that strengthen safety culture, improve quality outcomes, reduce rework, and support the long-term success of Field Operations.

A bit about you

If this sounds like the role for you, you will likely bring extensive experience leading operational transformation, continuous improvement, safety, quality, or field-based programs within complex organisations. You have a proven ability to develop and execute strategic roadmaps, establish strong governance frameworks, and deliver measurable business outcomes through the successful implementation of new processes, systems, and ways of working. 

You are a collaborative and authentic leader who builds trusted relationships and creates environments where people feel supported to contribute, learn, and grow. With a strong balance of strategic thinking and practical execution, you are comfortable influencing senior stakeholders, navigating complexity, and using data-driven insights to guide decision-making. Your passion for continuous improvement, coupled with your commitment to safety and quality excellence, enables you to deliver meaningful, measurable outcomes that create lasting value for our people, partners, and customers.

Life at nbn  

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.  

A more inclusive working world  

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.  

Equal Opportunities for All  

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.  

Where to from here?  

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.  

Please note that this is a permanent opportunity and applications for this role will close at midnight July 31st.

To be eligible for this role, you must have full working rights in Australia.