About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in London, England. Our office is situated in a core location near Waterloo and Blackfriars on the Southbank. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
We're hiring a Sr. Manager - GTM Engineer to lead the next generation of AI-powered go-to-market systems. This is a strategic and hands-on role, responsible for architecting the GTM stack, integrating AI/ML across the lifecycle, and delivering measurable revenue outcomes.
You’ll report to the Revenue Strategy & Technology Lead under the broader Revenue Operations & Growth umbrella, and partner closely with the IT organization, RevOps, Sales, Marketing, and Customer Success teams.
This role combines automation, experimentation, systems ownership with enterprise architecture governance, tool strategy, and global scale.
Here's a closer look at this key role:
- Strategic Architecture & Roadmap
- Define and continuously evolve the GTM systems and AI architecture roadmap to optimize automation, scalability, and insights from lead to revenue.
- Lead tool selection, platform integration, and implementation strategies in partnership with RevOps, IT, and business stakeholders.
- Integrate AI/ML into key GTM workflows, including lead scoring, predictive forecasting, GPT-powered content generation, and renewal risk detection.
- Establish frameworks for real-time orchestration, reverse ETL, and feedback systems using tools such as Segment, Hightouch, Census, and Snowflake.
- Collaborate with data teams to ensure high CRM data quality through hygiene practices, deduplication logic, and robust enrichment pipelines.
- Implement real-time routing for leads and accounts, ensuring seamless alignment between Marketing, Sales, and Customer Success teams.
- Lead cross-functional teams across global time zones, ensuring delivery of secure, scalable, and measurable systems.
- Drive tool rationalization efforts to eliminate redundancies and increase ROI across the GTM tech stack.
- Define and monitor business outcomes such as reduced cycle time, increased conversion rates, automation ROI, and team productivity enhancements.
- Continuously tune system architecture for high performance and resilience, supporting growth at scale.
- Establish and promote best practices in AI governance, ethical prompt engineering, and responsible usage across GTM functions.
- Document AI use cases and support change management to scale data proficiency and business architecture maturity.
Tools You'll Work With
- Sales: Salesforce (Sales Cloud, CPQ, Flow, Einstein), Clari, Gong, Outreach, LeanData, Xactly, Zoominfo, Ringlead, HG Insights, Showpad
- Marketing: Marketo, 6sense, Snowflake, SFMC, Lean Data
- Partner: Salesforce PRM, Crossbeam, DocuSign, Sugar.io
- Customer Success: Clari, Salesforce Service Cloud, Zendesk
- 8+ years of experience in GTM systems, enterprise architecture, or RevOps
- Demonstrated ability to drive team alignment/structure to connect to business impact, coach remote team members to drive talent development, navigate organizational complexity and effectively communicates change with empathy, able to influence and drive decisions around financial implications and equity issues in relation to compensation
- Proven success owning architecture roadmaps and system rollouts across global SaaS organizations
- Deep understanding of lead-to-revenue and quote-to-cash processes
- Strong background in tool evaluation, integration, and enablement
- Experience leading onshore and offshore development and delivery models
- Demonstrated ability to track ROI, define KPIs, and deliver executive-aligned system impact
- Excellent communication and collaboration skills across technical and business teams
- Working knowledge of LLMs, prompt engineering, predictive models, and AI/ML integrations
- Experience using AI tools to enhance productivity, innovation, or problem-solving
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LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
