Senior Engineer

Shape your future with a career at Shell Energy.

Shell Energy combines deep expertise and true innovation to help our electricity and gas customers navigate a rapidly changing market. We’re seeking people who bring the drive to succeed in providing the energy businesses and households need for today and tomorrow.

We’re looking for a skilled Senior Engineer to support Shell Energy’s core B2C applications while helping build operational capability for a new digital platform domain. In this hybrid role, you’ll ensure the reliability, security and performance of key systems while contributing to the development of operational practices, automation, monitoring and support structures for emerging technologies. You’ll provide technical leadership, drive engineering uplift, respond to incidents, optimise platforms and mentor others—all helping to ensure our technology environment remains secure, compliant, efficient and customer‑focused.

With respect, integrity and honesty, responsibilities include:

B2C Operations

• Maintain stability, security and performance of B2C applications.
• Lead and participate in incident investigation, root‑cause analysis and issue prioritisation.
• Support transformation of legacy systems and maintain clear operational documentation.
• Provide technical guidance and mentorship to junior engineers.
• Drive engineering improvements, automation and optimisation.

Emerging Technology

• Help establish and scale operational processes for a new digital platform.
• Develop monitoring, alerting and support frameworks.
• Provide advanced technical support for integrations and platform issues.
• Collaborate with engineering, architecture and vendors to ensure reliable service operation.
• Uplift automation, reliability and engineering practices.

Shared Responsibilities

• Apply engineering best practice across both domains.
• Contribute to design discussions and system improvement planning.
• Work cross‑functionally with product, DevOps, architecture and business teams.
• Identify simplification and continuous‑improvement opportunities.
• Ensure adherence to Shell’s security and compliance standards.

Here’s what you’ll need to thrive in this role:

• Strong software engineering background (SQL, Python, C#, Typescript or similar).
• Experience with Agile delivery, CI/CD, DevOps, automation and infrastructure management.
• Knowledge of cloud (AWS preferred), distributed systems and security best practice.
• Familiarity with containerisation (Docker/Kubernetes) and config‑management tools (Ansible, Puppet, Chef).
• Solid communication, problem‑solving and strategic thinking skills.
• Adaptability, resilience, customer focus and a collaborative mindset.
• Degree in Computer Science/IT/Engineering; relevant certifications desirable.

Why join our team

Every day, our people bring deep expertise, true innovation to help our customers meet their energy goals.

Here are the top reasons why out people choose us

●        Purpose that is making a positive impact for our customers’ energy future. It’s not just about selling energy; it’s about delivering outcomes for our customers that empower them to stay ahead in a changing market.

●        Work that’s interesting, innovative and high impact. We hope you’ll love the challenge and opportunity to achieve - for our customers and for you.

●        People who bring the expertise and drive to succeed. Our team is respectful, inclusive, and supports connection and collaboration.

Visit our careers site to find out more.

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Shell Energy is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status or disability.