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Commonwealth Bank

Senior Credit Risk Manager

Posted 6 Days Ago
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In-Office
Melbourne, Victoria, AUS
Senior level
In-Office
Melbourne, Victoria, AUS
Senior level
Lead credit strategy design and optimisation across the credit lifecycle. Diagnose portfolio performance, drive data-led strategy changes, implement governance, and coach the team while delivering analytics and cross-functional initiatives to improve customer outcomes and portfolio performance.
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Senior Credit Risk Manager
Line 1 Credit Risk Strategy | Bankwest

See yourself in our team:
At its core, credit is trust extended over time. Every credit decision shapes customer outcomes, portfolio performance, and the long-term resilience of the bank. To support the modernisation of our function we are building a more integrated, insight-led practitioner model that goes beyond reporting by playing an active role in shaping outcomes. 

Do work that matters:
This is a great opportunity for an experienced credit risk professional with strong hands-on data analytics capability who enjoys solving complex business problems and owning end-to-end delivery.

As a Senior Credit Risk Manager, you will combine analytical depth, commercial judgement, governance discipline, and strategic thinking to influence decision quality across the full credit lifecycle. You will partner closely with teams across Product, Pricing, Technology, Operations, Distribution, Collections, and L1 and L2 Risk to design, evolve, and optimise credit strategies that improve customer outcomes and strengthen portfolio performance.

You will lead complex credit problems end-to-end, from framing ambiguous issues and diagnosing portfolio performance through to shaping strategy direction, driving implementation, monitoring outcomes, and refining decisions over time. This requires ownership across the full credit lifecycle, balancing strategic thinking with practical execution and operational delivery.

Beyond hands-on delivery, you will play a critical leadership role in uplifting capability across the team. You will coach and support through collaboration, peer review, technical guidance, and knowledge sharing, contributing to a strong culture of learning, accountability, and continuous improvement.

This is a role for someone who enjoys solving complex problems, connecting insights across the credit lifecycle, and driving meaningful portfolio and business outcomes through disciplined, credit risk practice while building the capability and maturity of the function.

Key responsibilities for this role includes:

  • Credit strategy design evolution & optimisation
    Shape credit strategy across originations, account management, and collections, balancing growth, risk appetite, customer outcomes, and portfolio performance.

  • Build portfolio insight and drive strategy response
    Connect views across the credit lifecycle to identify risks, diagnose performance shifts, and drive timely strategy changes that strengthen outcomes.

  • Strengthen governance and decision quality
    Embed disciplined governance practices, testing, validation, and post-implementation review to ensure strategies operate effectively in production

  • Drive analytics and continuous improvement
    Use data and analytical tools to improve decisioning, deepen portfolio understanding, and identify opportunities to strengthen credit strategies and ways of working.

  • Coach and develop the team
    Support the team through technical guidance, peer review, and knowledge sharing. Help strengthen the quality and maturity of credit risk delivery across the function.

What you'll bring

  • Deep credit risk experience, ideally in retail lending

  • Strong understanding of credit strategy design, portfolio dynamics, and financial risk drivers including provisions, losses, recoveries, and return outcomes

  • Strong analytical capability, with the ability to translate complex data into clear insights, strategic recommendations, and portfolio actions

  • Strong skills in SQL, Python, SAS, Excel, Tableau, or similar tools used for analysis and performance monitoring

  • Experience working with modern data platforms (for example BigQuery, Snowflake, or similar cloud-based environments)

  • Demonstrated experience leading complex cross-functional initiatives and influencing strategic decisions or governance forums

  • Sound understanding of Australian retail credit portfolios, including key segments, performance drivers, and the broader risk landscape

  • Well-developed judgement and structured thinking; ability to balance commercial outcomes with prudent risk management

  • Demonstrated ability to coach, guide, and develop other credit risk specialists through technical guidance and knowledge sharing

  • Excellent problem-solving and stakeholder management skills, with confidence working across business and risk teams at multiple levels

  • A curious and collaborative mindset, strong sense of ownership, and genuine interest in strengthening and modernising credit risk practice

  • A tertiary qualification in a quantitative, analytical, commercial, legal, technology, or related discipline is valued, or equivalent practical experience

You don't need to meet every requirement listed above. If your experience aligns strongly with many of these areas and you're excited by the opportunity to lead and grow, we encourage you to apply.

Why join us

This role reflects a broader shift in how Credit Risk operates, toward a more connected, insight-driven and outcomes-focused practitioner model.

You will have the opportunity to influence portfolio outcomes by helping shape credit decisions, improving governance and controls, strengthening decision quality and contributing to the evolution of modern credit practices. 

You will join a team that values curiosity, accountability, collaboration and continuous improvement where team members are encouraged to own outcomes, challenge constructively and grow capability over time. 

Flexibility
We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 19/08/2026

Commonwealth Bank Darling, Victoria, AUS Office

Darling, Australia

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