Jobs at Commonwealth Bank

Lead technical direction and architecture for payments platforms, design and build secure, scalable cloud-native and event-driven systems, champion DevSecOps and observability, mentor engineers, and partner with Product, Security and Operations to deliver mission-critical payments capabilities and AI-enabled engineering improvements.

Provide technical eCommerce product support to business banking customers and frontline teams, troubleshoot payment gateway and API issues, manage high-volume inquiries across channels, perform risk controls and incident remediation, escalate complex issues to owners, and participate in rostering and on-call duties.

Lead and deliver technology and cyber security audits across complex environments, assess governance and controls, identify material and emerging risks, communicate findings to senior stakeholders, and support remediation for sustainable risk reduction.

The Principal Data Engineer will architect cloud-native platforms, oversee model execution and data management while ensuring compliance with regulatory standards in a high-performing team.

Lead design and delivery of scalable, cloud-native software and data/AI-enabled platforms for Business Banking. Build APIs, services and platform capabilities, drive architecture and engineering standards, mentor engineers, champion CI/CD, observability and DevSecOps, and support production platforms to deliver customer and colleague digital experiences.

Lead architecture and delivery of AI-enabled CRM, customer engagement and banker experience platforms. Drive platform strategy across cloud, APIs, workflow orchestration and AI, establish engineering standards, ensure security/privacy/responsible AI, mentor engineers, and influence stakeholders to deliver scalable, resilient customer and colleague experiences.

Lead design and delivery of resilient, scalable home-lending systems. Build secure TypeScript/Node.js/GraphQL services, own full lifecycle from architecture through production, mentor engineers, modernize legacy platforms to cloud-native, and apply automation and observability to ensure reliability across high-volume financial workflows.

Senior full-stack engineer responsible for end-to-end design and delivery of cloud-native, secure lending platform features using TypeScript, React, Node.js and GraphQL. Drive architecture, scalable microservices, CI/CD, automated testing, observability, and GenAI initiatives. Mentor engineers, ensure production readiness, and collaborate across product, design, and security to deliver high-performance fintech experiences.

Lead multiple engineering squads to modernise payment reporting platforms through cloud-native, event-driven architectures, AI-assisted delivery and real-time data processing. Shape technical strategy, uplift engineering excellence, partner with product and risk teams, and build high-performing distributed teams across Australia and India.

Take inbound calls to assess customers' lending needs, recommend personal lending solutions, resolve enquiries and complaints, meet call-centre metrics, cross-sell products, perform account maintenance, follow risk and compliance obligations, and complete mandatory training and regular office hub days.

Hands-on engineering manager and tech lead for a native mobile (iOS/Android) squad, owning end-to-end product outcomes, architecture, reliability, security, CI/CD and observability, coaching engineers, and partnering with Product and Design to deliver large-scale customer experiences.

Lead Workforce Planning and Real Time Support teams for Direct Channels contact centres. Own forecasting, scheduling, budget and capacity planning, real-time process support, quality assurance, workforce optimisation, technology improvements, shrinkage measurement, reporting, and stakeholder engagement while coaching and developing planners and analysts.

Lead and deliver technology and cybersecurity audits across platforms, networks, cloud and infrastructure. Assess risk, controls and governance; provide executive-level insights, oversee remediation tracking, and evolve GA&A assurance methodologies while building stakeholder relationships.

Lead people analytics initiatives using data science, ML and Generative AI to solve workforce problems. Design, build and deploy explainable, scalable AI/ML solutions; analyze large HR datasets; embed responsible AI and privacy practices; translate results into executive insights and dashboards; collaborate with engineering, MLOps and governance teams and mentor colleagues.

Build and optimise an AWS-first risk platform: design reusable cloud infrastructure, IaC, CI/CD pipelines, and containerised deployments on Kubernetes/EKS. Improve observability, resilience and automation; partner with product, data science and engineers to support AI-enabled risk services and platform governance.

Provide workplace relations and HR advice on misconduct, performance, grievances and discrimination; conduct investigations, mediation and dispute resolution; manage cases with unions, solicitors and tribunals; support tribunal submissions; and deliver training and coaching to HR and management.

Owner of credit strategy design and optimisation across originations, portfolio management and collections. Analyse portfolio performance, recommend and implement credit strategy or rule changes, support testing and governance, monitor outcomes, and collaborate across product, technology, operations and risk to improve portfolio performance.

Lead credit strategy design and optimisation across the credit lifecycle. Diagnose portfolio performance, drive data-led strategy changes, implement governance, and coach the team while delivering analytics and cross-functional initiatives to improve customer outcomes and portfolio performance.

Lead design, build and evolution of secure, scalable platform capabilities to enable engineering and data teams. Set engineering standards, automate provisioning and CI/CD, improve developer experience, drive observability, reliability, cost optimisation, and manage risk and technical debt while mentoring engineers and partnering with cross-functional stakeholders.

Lead and deliver audits across financial crime and fraud (AML/CTF, sanctions, fraud, scams). Assess controls, identify gaps, present findings, and partner with business, risk and compliance to improve controls. Use data analytics/visualisation tools, provide assurance to senior stakeholders, and coach junior team members.