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Latitude Financial Services

Senior Commercial Analytics & Reporting Analyst

Posted 3 Days Ago
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In-Office
Melbourne, Victoria, AUS
Senior level
In-Office
Melbourne, Victoria, AUS
Senior level
Analyze lending portfolios, customer journeys, segments, and campaign performance across Personal Loans and Auto Lending. Build SQL-driven dashboards and measurement frameworks, support Salesforce Marketing Cloud campaigns, present recommendations to senior stakeholders, and develop responsible AI and automation capabilities. The role requires advanced analytics, commercial insight, data modeling, and cross-functional collaboration across Product, Marketing, Finance, Risk, and Distribution.
The summary above was generated by AI

Turn data into decisions that shape lending, marketing and growth.

At Latitude, we make it possible—for our customers, our partners and our people. Understanding our customers and lending portfolios helps us make better decisions about where to invest, how to grow and what to improve.


We’re looking for a Senior Commercial Analytics & Reporting Analyst to connect insights across Personal Loans and Auto Lending. You’ll combine technical expertise with commercial thinking, helping leaders understand performance and act on opportunities.


This is a varied, hands-on role. Alongside deep analysis and dashboard development, you’ll support campaign delivery in Salesforce Marketing Cloud and explore how AI and automation can improve the way we work.


Your impact

You’ll partner with Product, Commercial, Distribution, Finance, Risk and Marketing to answer important business questions and turn your findings into practical recommendations.


Your work will connect portfolio performance, customer journeys and campaign results, giving teams a clearer understanding of what’s happening and where to focus next.


You’ll:

  • Use SQL and business intelligence tools to bring complex datasets together and develop dashboards that reveal performance, trends, risks and opportunities.
  • Analyse lending journeys and customer segments to identify opportunities across acquisition, activation, retention and cross-sell.
  • Partner with Marketing on audience selection, campaign setup, deployment and reporting through Salesforce Marketing Cloud.
  • Develop measurement frameworks and track benefits across strategic initiatives, product changes and campaigns.
  • Present clear recommendations to senior stakeholders and follow through to help turn insights into measurable outcomes.
  • Build responsible AI and automation capabilities that accelerate analysis while maintaining quality, documentation and appropriate controls.

What you’ll bring

You’re curious about the commercial question behind the analysis. You can work through complex data, explain what it means and recommend a clear course of action.


You’re also comfortable taking ownership of operational processes, learning new tools and balancing strategic analysis with hands-on delivery.


We’re looking for:

  • At least six years’ experience in commercial, portfolio, customer, product or marketing analytics, or a related discipline.
  • Advanced SQL and Power BI skills, strong Python and/or R capability, and experience with cloud data platforms such as Snowflake, GitHub and modern analytics workflows.
  • A sound understanding of data warehousing and data modelling.
  • Experience supporting campaign execution in Salesforce Marketing Cloud, including audience selection, setup, deployment and reporting.
  • Strong commercial analysis skills across areas such as segmentation, cohort and funnel analysis, pricing, forecasting, customer value and profitability.
  • A quantitative foundation in statistics, experiment design and model evaluation.
  • Clear visual storytelling and communication skills, with confidence influencing stakeholders and leading analytical work with limited direction.
  • Experience in financial services or lending would be valuable, alongside an interest in using AI and automation to improve the speed and quality of insights.

More possibilities for you

You’ll gain broad exposure across Latitude’s Money business, with opportunities to influence product, portfolio and marketing decisions.

You’ll deepen your commercial expertise while applying your technical skills to challenges spanning strategic planning and campaign execution. There’s scope to improve how analysis gets done and see how your recommendations perform in practice.


We believe doing great work starts with feeling supported.


We make it possible…

  • To spend more time with your loved ones—with an extra week of paid leave each year through our Take 5 initiative.
  • To enjoy greater flexibility—with a hybrid working model that combines working from home with connection in the office.
  • To put your wellbeing first—with Sonder, a 24/7 support app for mental and physical wellbeing.
  • To access financial benefits—with discounts on Latitude products and services.

Our values—Take Ownership, Pursue Excellence, Win Together and Create Tomorrow—guide how we work and support each other.


Ready for your next opportunity?

You don’t need to tick every box. If you bring many of the skills we’re looking for and feel this could be your next step, we’d love to hear from you.


Bring your analytical expertise and commercial curiosity. Apply now and help us make it possible.


As part of the recruitment process, successful applicants will be required to complete background checks prior to commencing employment.

HQ

Latitude Financial Services Melbourne, Victoria, AUS Office

130 Lonsdale St, Melbourne, Victoria, Australia, 3000

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