Leads change, capability, and operational readiness initiatives across frontline environments. Uses quality, risk, complaint, and operational insights to identify priorities, translate business and regulatory changes into practical strategies and learning solutions, and implement sustainable improvements. Partners with operational leaders and stakeholders to strengthen compliance, improve performance, and deliver better member outcomes.
As a Senior Change and Capability Specialist, you will lead change, capability and operational readiness initiatives across complex frontline environments. Using quality, risk, complaint and operational insights, you will identify capability priorities and translate business and regulatory change into practical strategies, learning solutions and implementation plans. Working closely with operational leaders, service partners and key stakeholders, you will strengthen compliance, embed sustainable change and deliver measurable improvements in performance and member outcomes.
AustralianSuper Melbourne, Victoria, AUS Office
Melbourne, Australia
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Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.
