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SEEK (seek.com)

Senior Analyst – Customer Analytics

Posted 18 Days Ago
Be an Early Applicant
Remote or Hybrid
Hiring Remotely in Victoria, AUS
Senior level
Remote or Hybrid
Hiring Remotely in Victoria, AUS
Senior level
The Senior Analyst - Customer Analytics will analyze data to generate insights on marketing performance and customer behavior, build data pipelines, collaborate with cross-functional teams, and enhance analytics capabilities.
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Company Description

About SEEK

At SEEK, we serve a noble purpose: to help people live more fulfilling and productive working lives and to help organisations succeed.

By joining us, you’ll be part of a multi-national technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK is a place where potential meets possibility – it’s where your career aspiration and our purpose can make great things happen.

Why join us?

Be part of a multi-national tech company with strong core values to help us solve complex challenges for our customers while building a flexible, exciting career – one that could take you anywhere.

We’re looking for people who thrive in dynamic teams and enjoy tackling regular new challenges in a large-scale, modern, and agile environment. As one of Asia Pacific’s largest tech companies, you’ll contribute to multi-lingual systems, solving high-impact problems to the benefit of millions of people within the region.

Be part of a fast-growing company with a strong culture and clear purpose, innovation and strong investment in responsible AI. SEEK offers you the opportunity to be involved in impactful work and be part of a great team. Expect a great investment in your career development with access to workshops, conferences and courses while you work alongside seasoned experts.

Job Description

The Team

The APAC Marketing Strategy team sets the regional marketing and brand direction, partnering with product, channel, and country teams to align with company goals. We surface customer insights through research and data analytics, and drive marketing planning and performance across the region. Team members are based in Melbourne, Singapore, and Kuala Lumpur. This role sits within the Market Data & Customer Analytics focus area, supporting markets across APAC.

The Role

Part of SEEK's recognised analytics function (2023 Centre of Business Analytics semi-finalist), this role delivers customer-focused analytics and contributes to key strategic initiatives. We're looking for a structured thinker with solid experience in customer analytics and marketing channels who can turn insight into action across cross-functional teams.

Responsibilities

  • Insight generation — Analyse data to uncover actionable insights on marketing performance, campaign effectiveness, and customer behaviour.
  • Data pipelines — Build and maintain data models, ETL pipelines, and semantic layers to support reporting and self-service analytics.
  • Collaboration — Work closely with marketing and cross-functional teams to embed data-driven thinking into strategy and execution.
  • Innovation — Identify opportunities to improve processes, automate workflows, and enhance analytics capabilities.
  • Market intelligence — Monitor employment market trends to deliver insights to internal and external audiences.
  • Advanced analytics — Build and deploy statistical models to solve business challenges.
  • Optimisation — Improve performance and usability of dashboards, queries, and data tools.
  • Data quality — Ensure accuracy, integrity, and consistency across all analytical output.

Qualifications

Essential Qualifications & Experience

  • Proven experience in data analytics delivering business outcomes, ideally in a marketing or commercial setting.
  • Strong communicator — able to present insights to both technical and non-technical audiences.
  • Proficient in SQL, Python, or R, with experience in Apache Spark, PySpark, Airflow, or DBT.
  • Experienced building ETL pipelines; Databricks and AWS knowledge is a plus.
  • Familiar with visualisation tools such as Tableau, Power BI, or Qlikview.
  • Solid problem-solver who manages multiple priorities well in a fast-paced environment.
  • A collaborative team player who builds strong relationships across diverse teams.
  • Tertiary qualification in commerce, marketing, economics, mathematics, or technology.

Preferred Qualifications & Experience

  • Experience with marketing/advertising platforms (e.g., Google Analytics, BigQuery, Amplitude, Salesforce).
  • Knowledge of advanced analytics techniques such as predictive modelling, with practical judgment on when to apply them.
  • Familiarity with digital marketing metrics, campaign measurement, and experimentation methods.

Additional Information

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us. Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

For this role, only those with eligible right to work will be considered.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

Top Skills

Airflow
Spark
AWS
Databricks
Dbt
Power BI
Pyspark
Python
Qlikview
R
SQL
Tableau

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