Security Cloud Solution Architect

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

The Federal Government and Defence Security CSA team leads and delivers the hands-on security advisory capability for Microsoft's most sensitive public sector customers in Australia. Our core goal is to help these customers secure their environments and realise the full value of their Microsoft security investment, while also driving consumption and adoption of Microsoft's security platform, Sentinel, Defender, Purview and Security Copilot, across the Federal Government and Defence estate.

Based in Canberra, our team sits closest to the customers who need us most, giving us a genuine advantage in understanding their mission and their threat environment. We own the delivery cadence across milestone management, Engineering Delivery Engagements and Unified security engagements, acting as the trusted technical bridge between what Microsoft builds and what these customers actually need to operate securely. As frontier AI reshapes how security operations run, we're leaning in early, building the agentic SOC and AI-powered security practices our customers will need next, not reacting to them. Our team prides itself on being direct and accountable, holding execution excellence as a non-negotiable, and backing every person on the team to grow into their next role.

As a Security Cloud Solution Architect on our Federal Government and Defence team, you'll become the trusted technical advisor for some of Australia's most mission-critical public sector customers, guiding them through security transformation on the Microsoft Azure and Microsoft 365 platforms. Based in Canberra, you'll work closest to the customers who need us most, helping them secure environments against real and evolving threats while unlocking the full value of their Microsoft security investment. This opportunity will allow you to deepen your technical depth across Microsoft's security portfolio including Sentinel, Defender, Purview and Security Copilot, build genuine influence with senior government and defence stakeholders, and get in on the ground floor of agentic, AI-powered security operations as the practice is being built.

We are looking for a Cloud Solution Architect (CSA), specialising in Security who is passionate about driving our customers' security transformation on the Microsoft Azure and Microsoft 365 Platforms. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements. This role is flexible in that you can work from home when not onsite with customers.

• You will drive positive Customer Satisfaction and become a trusted advisor as well as provide feedback and insights from customers/partners and be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.
• You will land an end-to-end value proposition for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security.
• You will position and deliver solutions that drive Security product usage as you develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments and identify resolutions to Customer blockers by leveraging SA subject matter expertise. Deliver according to MS best practices & using repeatable IP. ​
• You will accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits “Secure by Design” framework, such as high-performance levels, security, scalability, maintainability, appropriate reusability and reliability upon deployment.
• You will align your individual skilling to team/area demands & Customer Success goals as you accelerate customer outcomes and share your expertise, contribute to Intellectual Property (IP) creation & re-use to accelerate customer outcomes. 
• You will run Architectural Design Sessions to build a plan for implementing the solution – governing design in line with customer business goals and their technical environment.  Outcome is consensus on solution design and next steps toward production.
• You will collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.

Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
• OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
• OR equivalent experience
• 4+ years experience working in a customer-facing role (e.g., internal and/or external).
• 4+ years experience working on technical projects
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

This position requires verification of Australian Citizenship due to citizenship based legal restrictions. Specifically, this position supports federal, state and /or local Australian government agency customers and is subject to certain citizenship-based restrictions where required or permitted by law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport. 

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.