Jobs at Microsoft

Leads and develops a team of Account Executives serving corporate accounts. Owns sales strategy, pipeline accuracy, revenue growth, customer relationships, complex negotiations, account planning, partner collaboration, and customer outcomes. Drives adoption of licensing and consumption solutions, coaches teams on industry and solution expertise, and manages recruiting, succession planning, performance, and professional development.

Develop commercial approaches, proposals, and deal strategies for Microsoft customers across Australia and New Zealand. Partner with sales and account teams, lead complex negotiations, assess contracts and profitability, address contractual amendments, and use customer and commercial data to support account planning and cloud growth. Ensure compliant deal execution by applying company policies, regulatory requirements, security standards, and documentation practices.

Lead customer experience transformation engagements involving CRM, CCaaS, contact centers, Power Platform, automation, and AI. Design scalable solution architectures, conduct technical discovery, workshops, demonstrations, and proofs of concept, and advise executive stakeholders. Partner with sales, engineering, partners, and customers throughout the sales cycle. Address integration, security, governance, data, and enterprise architecture while mentoring other Solution Engineers.

Advise customers and partners on Microsoft 365 Copilot and agentic solutions across deployment, adoption, usage, and expansion. Drive customer success plans, resolve technical blockers, demonstrate solution value, analyze business processes, and present complex concepts to business and IT decision-makers. Build executive relationships, manage opportunities and partner engagement, develop technical solutions, share best practices, and guide customers across Microsoft 365, Power Platform, Copilot Studio, Azure, security, compliance, and governance.

Lead consultative sales and customer engagements for Microsoft AI Workforce solutions, including Microsoft 365 Copilot, Copilot Studio, Copilot Chat, agents, and frontline worker offerings. Develop customer strategies, identify and close strategic opportunities, orchestrate internal teams and partners, conduct business and technical value conversations, support cross-selling and upselling, and provide subject-matter expertise on use cases, competitors, governance, and AI transformation adoption.

Develops and expands Microsoft’s relationships with Global Systems Integrators and advisory partners across Australia and New Zealand. Builds executive relationships, strategic business plans, cloud and AI adoption initiatives, account plans, sales pipelines, co-selling motions, marketing campaigns, and partner capabilities. Advises partners on market opportunities, regulatory requirements, and digital transformation while resolving escalations and driving mutual revenue growth across enterprise and public-sector customers.

Guide customers through deployment, adoption, optimization, and secure use of Microsoft cloud, security, and AI solutions. Provide consultative technical guidance across Microsoft 365, Endpoint Management, Windows 365, Copilot, identity, and data protection, with deep expertise in Security or Copilot. Diagnose deployment blockers, collaborate with customers, partners, engineering, and product teams, and develop scalable technical guidance and tools.

Leads complex, high-value AI and digital transformation sales engagements for strategic construction, industrial, energy, mining, and natural resources customers. Responsibilities include account and opportunity planning, stakeholder engagement, deal strategy, contract negotiation, forecasting, pipeline management, and coordinating internal teams, partners, and services organizations to deliver integrated solutions.

Lead strategic partnerships with major technology partners, building executive relationships and long-term account visions. Develop joint business plans, GTM and co-selling strategies, partner capability programs, recruitment plans, and Azure Marketplace offerings. Drive cloud consumption, pipeline, forecasting, digital transformation, and shared sales growth while resolving escalations and coordinating Microsoft stakeholders.

Drive customer outcomes by designing and delivering secure, resilient, AI-enabled Microsoft cloud solutions for financial services organizations. Lead virtual teams, remove technical and business blockers, translate business priorities into scalable architectures, and guide deployment, adoption, operational readiness, and value realization. Identify repeatable patterns and capability gaps, influence technical strategy, build executive relationships, and expand cloud consumption and usage across the financial services portfolio.

Own Microsoft's strategic relationship with the Australian Taxation Office and lead a multi-year account strategy spanning AI, Azure, Microsoft 365, security, data, and modernization. Build executive relationships, lead complex competitive pursuits, coordinate large virtual teams, manage partners and government procurement requirements, and convert technology adoption into measurable business and citizen outcomes.

Develops, tests, reviews, deploys, and supports software features under guidance from experienced engineers. Collaborates with stakeholders and partner teams on requirements, design, security, privacy, reliability, scalability, and performance. Uses AI-enabled development practices, automated testing, telemetry, incident response, and secure deployment processes. Participates in code reviews, live-site operations, on-call support, troubleshooting, design documentation, production monitoring, and continuous improvement while building expertise in software engineering standards and practices.

Leads technical pre-sales for Microsoft 365 Copilot and agent solutions across education and nonprofit customers in Australia and New Zealand. Delivers demonstrations, workshops, architecture sessions, proofs of value, and pilots; assesses identity, licensing, governance, security, and data readiness; designs agent scenarios; supports deployment, adoption, expansion, partner enablement, and responsible AI practices.

Drive Surface revenue and pipeline growth across Australian SMEC customers by co-selling with managed partners, enabling partner sellers, building partner capabilities, and engaging end customers. The role develops repeatable sales motions, positions Windows and Surface solutions, supports deal closure, provides competitive insights, and coordinates Microsoft and partner stakeholders to deliver customer acquisition and measurable business results.

Serves as the primary technical and customer support contact for complex Azure issues and projects. Troubleshoots mission-critical applications, conducts health checks and root-cause analysis, manages escalations, advises on Azure configurations and deployments, and communicates technical issues to varied audiences. Synthesizes customer feedback, identifies product and knowledge gaps, advocates for platform improvements, and partners with engineering, product, field, and support teams to improve reliability and customer experience.

Leads global go-to-market strategy for Copilot Cowork, designing customer journeys, offerings, sales motions, and execution models across SMB, Corporate, and Enterprise segments. Aligns product, engineering, marketing, finance, sales, services, and partners; translates strategy into seller guidance and enablement; uses market and field insights to remove blockers; and tracks adoption, usage, consumption revenue, and customer value to drive sustainable growth.

Senior Azure Customer Experience Engineer responsible for resolving critical cloud issues, performing root-cause analysis, managing escalations, advising customers on Azure deployments and configurations, and conveying customer feedback to product and engineering teams to improve service reliability.

Leads Microsoft's Services sales business across Australia, setting growth strategy and managing bookings, revenue, renewals, and retention. Directs and develops Services sellers, leads complex multi-year cloud, AI, consulting, support, and managed services deals, and builds executive customer relationships. Oversees forecasting, pipeline governance, commercial structuring, delivery alignment, partner collaboration, and risk management while promoting inclusive leadership and responsible technology adoption.

Manage transition of new datacenters into Operations as the single point of contact across engineering, construction, and commissioning. Plan and oversee transition activities, coordinate stakeholders, support site mobilization, perform acceptance walks, review turnover documentation, engage suppliers, and capture lessons learned to ensure operational readiness and compliance.

Responsible for operating, designing, and maintaining large-scale mechanical infrastructure in Microsoft data centers. Acts as the technical authority for cooling and other critical systems, supports 24/7 operations, develops designs from concept through construction, coordinates maintenance and safety procedures, and oversees mechanical suppliers. The role also requires collaboration across IT, critical environments, operations, and design teams while maintaining safety, security, compliance, and service reliability.