Jobs at Microsoft

Lead design and delivery of scalable, reliable backend services for Azure infrastructure. Own distributed-system design, implementation, testing, and operations. Drive incident response, on-call rotations, observability, automation, code reviews, and mentor engineers to improve reliability and operational excellence.

Lead and develop a team of Windows Specialists responsible for enterprise customer engagements, Windows adoption, competitive defense, revenue growth, partner orchestration, and executive stakeholder alignment. Coach consultative selling and Windows platform strategy while guiding customers through endpoint modernization, security, management, and AI-readiness initiatives. Manage hiring, performance, succession planning, and cross-functional execution across Microsoft account teams, engineering, marketing, and ecosystem partners.

Implement and operate cloud and on-premises cybersecurity controls for datacenter infrastructure. Proactively identify, investigate, and mitigate security issues; install and maintain security hardware/software; create detections and incident response plans; recommend security policy improvements; collaborate with partner teams and participate in on-call rotation.

Coordinate complex, customer-facing cybersecurity incidents and concurrent operational workstreams. Manage intake, staffing, escalations, stakeholder communications, status reporting, handoffs, risks, and delivery timelines. Translate technical findings into customer updates while coordinating evidence preservation, containment, and recovery dependencies. Improve incident procedures and workflows, collaborate across technical and business teams, and support globally distributed operations, including non-standard shifts.

Conducts threat intelligence analysis for internal and customer-facing investigations. Supports attribution and actor modeling, analyzes adversary infrastructure and tactics, develops emerging threat clusters, and applies cloud, identity, endpoint, log, and network telemetry. Provides intelligence support to incident response teams, improves Microsoft products based on observed exploitation, briefs technical and executive stakeholders, and feeds investigation findings into threat actor tracking efforts.

Leads strategic enterprise customer engagements focused on AI transformation, security strategy, digital transformation, and technology adoption. Partners with account executives, Microsoft teams, and external partners to develop industry-aligned solutions, drive consumption and co-sell motions, achieve customer business outcomes, and grow Microsoft revenue. Serves as a trusted technology advisor to customer technology executives.

Manage transition of new datacenters into Operations as the single point of contact across engineering, construction, and commissioning. Plan and oversee transition activities, coordinate stakeholders, support site mobilization, perform acceptance walks, review turnover documentation, engage suppliers, and capture lessons learned to ensure operational readiness and compliance.

Leads Microsoft’s Windows Cloud Customer Acceleration Team, managing Product Managers who drive enterprise customer adoption, collect customer feedback, influence engineering roadmaps, and improve product readiness and supportability. The role owns cross-functional programs, operating models, tooling, executive alignment, and customer outcomes while coaching and developing a high-performing team.

Leads Microsoft Azure sales and account growth for mid-stage startups and ISVs. Builds executive relationships, develops joint business and account plans, identifies new opportunities, orchestrates cross-functional Microsoft and partner teams, and drives cloud adoption, revenue, consumption, and customer transformation outcomes. Requires consultative selling, technical cloud understanding, digital transformation expertise, pipeline management, strategic planning, and the ability to engage business and technical decision-makers.

Responsible for operating, designing, and maintaining large-scale mechanical infrastructure in Microsoft data centers. Acts as the technical authority for cooling and other critical systems, supports 24/7 operations, develops designs from concept through construction, coordinates maintenance and safety procedures, and oversees mechanical suppliers. The role also requires collaboration across IT, critical environments, operations, and design teams while maintaining safety, security, compliance, and service reliability.

Senior Azure Customer Experience Engineer responsible for resolving critical cloud issues, performing root-cause analysis, managing escalations, advising customers on Azure deployments and configurations, and conveying customer feedback to product and engineering teams to improve service reliability.

Serves as the primary technical and customer support contact for complex Azure issues and projects. Troubleshoots mission-critical applications, conducts health checks and root-cause analysis, manages escalations, advises on Azure configurations and deployments, and communicates technical issues to varied audiences. Synthesizes customer feedback, identifies product and knowledge gaps, advocates for platform improvements, and partners with engineering, product, field, and support teams to improve reliability and customer experience.

Drive Microsoft Copilot consumption, adoption, commercialization, and customer value realization across ANZ. Develop scalable go-to-market strategies, transformation playbooks, and adoption motions for Copilot experiences, agentic AI, and related platforms. Partner with sales, customer success, engineering, product, marketing, and ecosystem teams to expand production usage, increase consumption revenue, identify customer scenarios, influence product roadmaps, and advise business leaders on AI adoption and growth.

Owns the full sales cycle for Azure and AI opportunities across digital-native customers. Builds pipeline, develops territory plans, engages executive and technical stakeholders, positions Microsoft cloud solutions, coordinates cross-functional teams, facilitates pilots and proofs of concept, delivers accurate forecasts, and drives Azure, AI, data, analytics, and cloud platform adoption.

Leads technical sales and solution incubation for AI and application modernization opportunities. Partners with customers, sales teams, engineering, product groups, and partners to identify opportunities, build business cases, demonstrate solutions through architectures and proofs of concept, remove adoption barriers, and accelerate revenue. Acts as a trusted advisor to senior stakeholders, creates reusable sales and ROI assets, provides field enablement, and influences product roadmaps through customer and market insights.

Manages strategic customer relationships and support engagements, driving Microsoft cloud adoption, usage, resiliency, and customer value. Coordinates proactive services, cross-functional resources, partner collaboration, and escalation resolution across complex cloud programs. Builds executive relationships, contributes to account strategy, accelerates cloud initiatives from pilot to production, and orchestrates technical and business stakeholders to deliver successful outcomes.

Leads AI and agentic-platform transformation for strategic mobility and manufacturing customers. Builds CxO relationships, defines transformation opportunities and roadmaps, develops and closes account-based revenue opportunities, and orchestrates Microsoft account, engineering, studio, partner, and customer teams through production and value realization. The role also supports co-innovation, reusable solution development, thought leadership, and industry strategy.

Originate, qualify, and close Microsoft consulting, ISD, and Unified support services opportunities across government/public‑sector healthcare accounts in VIC/NSW/QLD. Build account plans, maintain pipeline and CRM hygiene, orchestrate cross‑functional pursuit teams, navigate public‑sector procurement, and deliver against quarterly and annual revenue and consumption targets.

Provides technical customer experience and supportability leadership for Microsoft Intune. Partners with engineering and production support teams on architecture feedback, troubleshooting, service availability, incident resolution, metrics, process improvements, and problem management. Analyzes customer and community trends, documents technical guidance, and enables support teams across Windows, iOS, Android, networking, and enterprise systems. Requires three or more years supporting high-availability applications, systems, networks, and servers.

Leads continuous improvement and technology architecture for strategic AI transformation engagements. Establishes operating rhythms, redesigns workflows, embeds standard work, governs solution design and deployment, manages requirements, risks, testing, costs, and stakeholder alignment. Acts as a trusted technical advisor, facilitates consensus, develops reusable intellectual property, contributes thought leadership, and transitions improvement ownership to customer counterparts.