Jobs at Microsoft

Manage and coach a team of datacenter trainers to design and deliver technical workforce training, assess learning needs, close operational training gaps, partner with site managers, and align training with availability, safety, and throughput goals across global datacenters.

Design and lead development of highly scalable, reliable cloud storage services. Define technical direction, mentor engineers, own design docs, troubleshoot distributed systems, participate on-call, and improve availability, performance, and observability at scale.

Define technical direction and deliver high-quality features for highly distributed, scalable Azure Storage services. Design, develop, test, and support secure, reliable systems; lead across projects; apply AIOps for observability, incident detection, and root-cause analysis.

Senior Azure Customer Experience Engineer responsible for resolving critical cloud issues, performing root-cause analysis, managing escalations, advising customers on Azure deployments and configurations, and conveying customer feedback to product and engineering teams to improve service reliability.

Lead engineering teams to improve Azure Storage service quality, resiliency, chaos engineering, and validation infrastructure. Integrate AI tools and Responsible AI across the SDLC, coordinate cross-team plans, resolve complex incidents, and ensure scalable performance and best practices.

Lead technical direction and delivery for highly scalable, reliable Azure Storage services. Design, develop, test, and support production software; drive observability, AIOps, operational excellence, and cross-team collaboration for large distributed systems.

Customer-facing Cloud Solution Architect enabling Microsoft 365 Copilot adoption and ROI. Drive deployment-to-usage lifecycle, resolve technical blockers, develop customer success plans, and advise executives. Provide technical leadership across M365, Power Platform/Copilot Studio, Azure, security/compliance, and partner ecosystems to accelerate adoption and business outcomes.

Drive AI and security strategy for K-12 education customers across Victoria, Tasmania and South Australia. Partner with account teams and partners to design technical solutions, influence architecture, deliver enablement, and drive Microsoft business growth and adoption aligned to customer outcomes.

Lead and scale Microsoft’s content execution engine for organic growth: own end-to-end content delivery, enforce editorial and SEO standards, build scalable workflows and automation, track pipeline health, translate strategy into briefs and plans, coach contributors, and operationalize AI-first content systems. Partner with Ops and engineering to improve tooling and publishing efficiency.

Manage transition of new datacenters into Operations as the single point of contact across engineering, construction, and commissioning. Plan and oversee transition activities, coordinate stakeholders, support site mobilization, perform acceptance walks, review turnover documentation, engage suppliers, and capture lessons learned to ensure operational readiness and compliance.

Design and implement system software and components for Azure storage virtualization, including drivers, libraries, telemetry, and diagnostics. Collaborate across teams, ensure reliability, security, testability, and monitor systems at cloud scale. Serve as on-call DRI to detect, alert, and remediate service issues.

Lead technical pre-sales for Dynamics 365 Finance & Supply Chain: own technical win strategy, run envisioning workshops, demos, and POCs, produce Technical Close Plans for migrations, collaborate with partners and Customer Success, address AI/Copilot compliance and security, and align licensing to drive adoption and revenue.

Drive new business and upsell/cross-sell for mid-market and corporate customers by leading digital transformation conversations, orchestrating internal stakeholders to close deals, managing end-to-end territory sales and delivery, and supporting customer adoption and consumption of cloud and unified solutions.

Lead strategic pre-sales engagements with public sector customers to position Microsoft Azure and Frontier AI solutions. Build relationships with senior stakeholders, create business cases and executive presentations, drive pipeline and account plans, collaborate with Microsoft teams and partners, and translate customer priorities into measurable cloud and AI transformation outcomes.

Manage escalated customer and partner issues, lead strategic resolution projects, coach other escalation managers, coordinate cross-team resources, own vendor relationships, communicate status to stakeholders, and drive process improvements to prevent recurring problems.