Provide L2/L3 functional and technical support for SAP EWM, resolving incidents, monitoring queues and jobs, supporting warehouse processes, and coordinating with cross-functional SAP teams. The consultant will perform root cause analysis, configuration changes, testing, documentation, user training, and continuous improvement. Responsibilities also include cutover, go-live, hypercare, and support for integrations, RF frameworks, IDocs, warehouse automation, and S/4HANA environments.
Urgent
requirement of SAP EWM Consultant - Contract - Melbourne
Requirements
We are seeking an experienced SAP Extended Warehouse Management (EWM) Support Consultant to
provide functional and technical support for SAP EWM operations. The role involves incident resolution,
system monitoring, user support, and continuous improvement of warehouse processes to ensure
smooth and efficient supply chain operations.
KEY RESPONSIBILITIES:
• Provide L2/L3 production support for SAP EWM modules.
• Analyze, troubleshoot, and resolve incidents, service requests, and system issues within
agreed SLAs.
• Support inbound, outbound, internal warehouse, and inventory management processes.
• Monitor EWM queues, IDocs, RF framework, and background jobs.
• Coordinate with cross-functional teams (MM, SD, PP, TM, BASIS, ABAP) for issue resolution.
• Perform root cause analysis and implement preventive solutions.
• Support system enhancements, configuration changes, and minor developments.
• Prepare and maintain functional documentation, SOPs, and knowledge base articles.
• Assist with testing (unit, integration, UAT) and transport management.
• Support warehouse users, provide training, and handle user queries.
• Participate in cutover activities, go-live, and hypercare support as required.
Required Skills & Qualification:
• Strong hands-on experience in SAP EWM Support (Embedded or Decentralized).
• Good understanding of:
o Warehouse structure and master data
o Inbound & outbound processes
o Internal warehouse processes (putaway, picking, replenishment)
o Physical inventory and cycle counting
• Experience with RF Framework, Handling Units (HU), Wave Management, and Manifest
Management (if applicable).
• Knowledge of integration with S/4HANA (MM, SD, PP).
• Ability to debug and work with ABAP developers for issue resolution
• Familiarity with monitoring tools (/SCWM/MON, SMQ1/SMQ2, SLG1).
• Good communication and documentation skills.
Preferred Qualification:
• SAP EWM Certification
• Experience in S/4HANA EWM
• Exposure to warehouse automation or third-party integrations
• Experience in 24x7 support environments
Duration: 06 Months and
possible extension
Eligibility: Australian/NZ
Citizens/PR Holders only
Email: [email protected]
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