Manage inbound sales enquiries, qualify leads, assess opportunity value, and escalate strategic prospects. Prepare proposals, quotations, presentations, and supporting documentation. Maintain accurate CRM records and sales pipeline data, track follow-ups, and provide reporting and administrative support to the onshore sales team. The role requires strong communication, business writing, organization, responsiveness, customer focus, and independent collaboration in a remote environment.
Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- Minimum 2.5 years' of Previous experience in sales support, sales administration, customer service, lead management, or a similar role.
- Excellent written and verbal English communication skills.
- Strong business writing skills with the ability to draft professional customer responses and proposals.
- Experience managing a high volume of email and online enquiries.
- Strong attention to detail and organisational skills.
- Confidence identifying and prioritising commercially valuable opportunities.
- Experience using CRM platforms and maintaining accurate sales pipeline data.
- Strong Microsoft Office or Google Workspace skills, particularly Word/Docs, Excel/Sheets, and PowerPoint/Slides.
- Ability to work independently while collaborating closely with an onshore sales team.
- A proactive mindset with a strong focus on responsiveness, customer experience, and follow-through
Core responsibilities:
- Manage and respond to all inbound sales enquiries received via email, website, and other online channels.
- Qualify inbound enquiries and identify customer requirements, opportunity value, urgency, and next steps.
- Escalate high-value or strategic sales opportunities to the appropriate onshore sales resource for follow-up.
- Independently respond to and manage standard sales enquiries using approved information, pricing, and processes.
- Draft, prepare, and coordinate sales proposals, quotations, presentations, and supporting documentation.
- Maintain accurate customer, lead, and opportunity information within the CRM and ensure the sales pipeline remains up to date.
- Track outstanding enquiries and proposals, coordinating follow-ups to ensure opportunities continue progressing.
- Provide broader sales administration support, including reporting, documentation, internal coordination, and general support to the onshore sales team.
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
This is a remote position.
Similar Jobs
Agency • Information Technology • Professional Services • Manufacturing
Provides inbound client support, lead qualification, appointment scheduling, prospect research, outbound outreach, lead nurturing, CRM management, and administrative sales support. The role serves as a first point of contact for prospective clients, coordinates consultations, maintains accurate prospect and client records, and supports business development and lead-generation initiatives. It requires strong communication, organization, initiative, professionalism, and flexibility in a remote environment.
Top Skills:
CalendarsCrm SystemsEmailLinkedInSpreadsheets
Agency • Information Technology • Professional Services • Manufacturing
Provides administrative and operational support to sales teams by maintaining customer and sales records, processing and monitoring e-commerce orders, assisting with quotes and invoices, responding to customer inquiries, updating product and inventory information, resolving fulfillment and delivery issues, preparing reports, and tracking follow-ups. The role is remote and requires strong organization, accuracy, communication, customer service, and familiarity with e-commerce, CRM, productivity, and spreadsheet tools.
Top Skills:
Crm SystemsE-Commerce PlatformsEmailGoogle WorkspaceMS OfficeSpreadsheets
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Design, build, deploy, and operate agentic LLM harnesses powering Rovo AI features. Improve production model quality, reliability, and cost; develop evaluations, datasets, benchmarks, fine-tuning, and model-serving capabilities. Shape long-term LLM engineering direction, lead technical initiatives, influence stakeholders, guide virtual squads, and coach junior engineers.
Top Skills:
KotlinLarge Language ModelsNvidia Triton Inference ServerPythonSQL
What you need to know about the Melbourne Tech Scene
Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.
