Make high-volume outbound calls to business decision-makers, qualify leads, schedule appointments, follow up via phone and email, maintain accurate CRM records, reduce no-shows, handle objections, meet call and appointment targets, and collaborate with sales reps to hand off qualified opportunities while tracking activity metrics.
Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- Up to 2 Years of Experience in sales, appointment setting, business development, lead generation, or customer service
- Comfortable making a high volume of outbound calls daily
- Excellent verbal communication and relationship-building skills
- Strong English speaking and writing abilities
- Professional and confident phone presence
- Strong objection-handling and follow-up skills
- Experience using CRM systems and sales software
- Highly organized with strong attention to detail
- Ability to manage multiple follow-up activities simultaneously
- Goal-oriented and motivated by performance metrics
- Self-motivated with a strong work ethic
- Tech-savvy with a good general understanding of IT tools, systems, or software, without needing to be highly technical.
Core responsibilities:
- Make a high volume of outbound calls to business owners, decision-makers, and residential prospects daily
- Contact inbound leads, marketing-generated leads, referrals, and prospect lists
- Introduce company services and identify potential client needs
- Ask qualifying questions to determine interest, project scope, decision-making authority, and timeline
- Schedule appointments for sales representatives and advisors
- Follow up consistently with prospects through phone calls and email
- Respond promptly to inbound inquiries and appointment requests
- Build rapport and establish trust with prospective clients
- Maintain detailed notes and accurate records within the CRM system
- Confirm appointments and reduce no-shows through proactive communication
- Handle objections professionally and keep conversations moving forward
- Research businesses and decision-makers when necessary
- Maintain organized pipelines and follow-up schedules
- Send follow-up emails and appointment confirmations
- Meet or exceed daily, weekly, and monthly call and appointment-setting goals
- Work closely with the sales team to ensure a smooth handoff of qualified opportunities
- Track activity metrics including calls made, conversations, appointments scheduled, and lead conversions
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
This is a remote position.
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