At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
This role is responsible for the east metropolitan area of Melbourne (areas such as Dandenong, Berwick, Pakenham [including other suburban areas] & country areas to the east in Gippsland), Victoria. This is a permanent, full-time position.
POSITION PURPOSE
As our new Primary Care Sales Representative, you will build strong relationships with customers in primary care (GPs) across the territory in Victoria to drive adoption of Lilly’s Cardio Metabolic health portfolio in the territory of Vic East and meet the needs of patients.
KEY RESPONSIBILTIES/ACCOUNTABILTIES
- Developing strong, long-term relationships with Key Customers in the primary care (GPs) environment
- Achieving sales targets by promoting products to targeted customers
- Working with the highest ethical standards and integrity
- Developing & maintaining excellent knowledge of disease area, products, competitors, and market developments in the relevant disease state area
- Developing detailed territory business plans, based on territory analysis, to meet the planned objectives within a geographic area comprising of community business
- Developing specific territory action plans for key customers
- Identifying & offering multi-channel solutions that are the most meaningful to the customer and align with what the Lilly portfolio can deliver
- Leading the organisation and running of specific education initiatives (e.g. speaker meetings, webinars, etc.) to address customer needs and promote our products
- It is an expectation of this role that there will be travel in territory to service customers and attend business meetings. Interstate travel may be required from time to time.
ENVIRONMENT & POSITION CHALLENGES
- The role requires a high level of expertise of the community environments, including the flow of patients.
- Collaborating with colleagues across teams (Lilly or external) will be required in building the right networks and adding value to our customers.
KEY COMPETENCIES & SELECTION CRITERIA
Most Critical Skills & Attributes:
o Selling capability (strategic customer focus)
o Stakeholder engagement - The ability to work collaboratively, build and maintain relationships with key HCPs within a practice or institution and also with internal Lilly partners
o Scientific knowledge and application – A demonstrated ability to understand and disseminate scientific information and related disease states
o Strong Professional Communication - Strong interpersonal skills and the ability to share relevant and high quality information
o Business Acumen - To have an understanding of business drivers for both customer and organisation, cuts through the complexity to solve business problems that creates a mutually beneficial outcome
· Planning and execution - An ability to review data, strategically plan actions that are implemented with the desired outcomes and accountability for these actions.
· High level organizational skills – The ability to prioritize and deliver on customer requirements and complete all administration tasks within the required timeframes
Leadership
o Learning agility - To be able to effectively deal with a wide variety of people and challenging situations and is comfortable with complexity, can examine problems carefully and deliver in first time situations.
o Emotional Intelligence – To be able to evaluate emotions of self and others in order to understand drivers of behaviour and build valued relationships, to remain optimistic and positive even in ambiguity or during a setback.
o Resilience – The demonstrated ability to be determined to achieve a goal, the ability to persevere during times of trial, ability to adapt to change and move forward after disappointments and setbacks
o Compliance – the ability to understand operating principles, procedures and practices and to operate within them at all times
Prior Knowledge or Experience - desirable:
- Prior experience and demonstrated skills in a sales or account management role is highly desirable
- Tertiary qualification in biomedical science, pharmacology, business, marketing, or a related field is desirable
- Demonstrated ability to use technology effectively to meet administrative and compliance requirement
Qualifications:
- Tertiary qualification in science, pharmacy, nursing or business
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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