Sales Administrator

Who is Vivi 

Vivi is the only wireless screen mirroring and digital signage tool designed for education. We help IT help teachers help students with classroom technology that enhances collaboration, control, and creativity.  

Vivi exists because we all had that one teacher who changed our life, who went above and beyond to serve as a role model and sage. They guided discussion, connected with their students on a personal level, were just as engaging and entertaining as they were educational, and they created a dynamic learning environment by constantly involving students.

Those teachers are the masters of the social classroom. Personalised learning environments have been proven to deliver better educational outcomes for individuals through increased participation and engagement. To successfully create such an environment requires a fluid, visual dialogue between teacher and student. This is why Vivi exists. Vivi is used by over 825,000 teachers and students around the world and is setting out to disrupt the enormous education industry with our high-growth, ambitious, and creative team. In this rapidly evolving technology landscape, Vivi is always looking for new ways to disrupt the classroom experience, enhance customer experiences and expand globally.

The Opportunity 

The Sales Administrator is responsible for supporting Vivi’s Sales and CSM teams by management of orders, quoting 
and agreement processes, as well as optimizing data and reporting to facilitate achievement of department 
objectives.

Sales Administrator Responsibilities

• CRM deal and contact creation when orders received
• Create and send quotes for customers and prospects
• Ensure Customer Agreements are current and up to date
• CRM Database augmentation (research prospects and enter into CRM)
• CRM Hygiene – ensure clean contact and company data in CRM (update contact info, remove duplicates etc).
• Create reports/lists of customers for the ANZ sales team to do targeted campaigns
• Create reports and dashboards in HubSpot for sales and activity tracking
• Assist sales and CSM team with general administrative activities (i.e. password resets)
• Process hardware returns/repairs and swaps
• Support to the wider Operations team (ie when team goes on leave etc, back up for processing orders)
• This position is expected to be 100% on-site

Required Skills

• Highly organized and detail orientated
• Positive can-do attitude, no task is too big or too small
• Ability to multi-task and work within a fast-paced environment
• Experience working with MS Office Suite and MS Excel in particular is essential
• Experience with HubSpot is advantageous

What Are Excited to Offer You 

• Career progression – we offer each employee an annual $1000 L&D budget as well as access to a variety of online learning platforms 
• Wellness program – including 3 wellness days off and subsidised ClassPass subscription 
• Give back to the community with our volunteer program 
• Birthdays off each year 
• Excellent working location close to public transport in a brand-new building 

EEO Statement: Vivi is an equal opportunity employer. This means we are committed to recruiting, training, compensating and promoting our employees regardless of Race, Color, Ancestry, National Origin, Religion, Creed, Age, Disability, Sex, Gender, Sexual Orientation, Gender Identity, Gender expression, Medical condition, Genetic Information, Marital status, or Military or veteran status. As an education technology organization, we are dedicated to reflecting the diversity, multiculturalism, and inclusion found in our consumers, employees, and partners. Inclusion is at the heart of what we do, from the way we craft our job descriptions, to the values we champion daily.