The Senior Product Designer will create impactful user experiences for Xero's sign-up process, collaborating with teams and conducting user research.
Our Purpose
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.
About the team and role
Be part of a diverse and talented group of thinkers, designers, and creatives dedicated to crafting seamless, impactful experiences from the very first interaction. Our team focuses on helping small businesses choose the right plan and confidently sign up to Xero’s suite of powerful tools. Together, we’re building intuitive, frictionless journeys that make getting started with Xero as simple and supportive as possible.
As a Senior Designer in the growth team you will join a diverse and talented group of thinkers, designers, and creatives dedicated to crafting seamless, impactful experiences from the very first interaction. Our team focuses on helping small businesses choose the right plan and confidently sign up to Xero’s suite of powerful tools. Together, we’re building intuitive, frictionless journeys that make getting started with Xero as simple and supportive as possible.
What you'll do
- Design Practice and Thinking: collaborate with product managers, engineers, and other designers. You'll champion the value of design, dive into research and analysis, help define the problems we're solving, and create design frameworks (think wireframes, visual layouts, etc.). You'll explore innovative interaction solutions, develop phased design approaches, build prototypes, and work closely with other designers. Designing for accessibility and creating detailed interactions and interfaces will also be key.
- Design Research and Testing: we're looking for someone to help identify research opportunities and participate in planning and conducting research and testing. You'll be involved in user research to understand customer needs, synthesize data, and contribute to user testing.
- Relationship Management: you'll influence, challenge, and support other designers to deliver fantastic product experiences. You'll contribute to strategic product initiatives, facilitate team workshops, and collaborate across teams to balance user needs, business goals, and technical possibilities. Working closely with development teams during sprints to ensure design quality and solve issues is also part of the role.
What you'll bring with you
- A portfolio that demonstrates high-quality outcomes that contribute to business value
- Experience across the entire design process, with mastery in executing elegant interfaces
- Experience building and iterating on a product or experiences based on usage patterns
- A strong desire to share design thinking, combined with an openness to collaborate
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Top Skills
Design Frameworks
Prototyping
User Research
Xero Hawthorn West, Victoria, AUS Office
Xero Melbourne (HQ) Office
Xero’s head office in Australia is in the buzzing suburb of Hawthorn, a stone’s throw from the CBD. Here, a diverse mix of Xeros work in both global and regional teams.
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