Leads complex investment reconciliations across asset classes, products, and data integrity processes. Owns reconciliation break resolution, root-cause analysis, exception management, reporting, escalation, and operational controls. Supports platform initiatives through requirements analysis, control design, UAT, and business readiness activities. Maintains audit evidence and reconciliation documentation while improving process resilience and regulatory compliance. Coaches analysts and collaborates with Operations, Technology, Product, Risk, and external providers to strengthen investment operations.
If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking.
For us, these are exciting times. There’s a real opportunity for experienced operations professionals to help shape the future of investment operations while contributing to the growth and transformation of the North platform.
Help people create their tomorrow, while you create yours
We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions and major life transitions, we help people see and make more of their financial potential, so they can create their tomorrow.
The North Investment Operations team is responsible for the financial transactions of all North investment and superannuation products. As a Reconciliations Lead, you'll play a critical role in maintaining the integrity of investment data, strengthening operational controls and ensuring reconciliation processes remain robust, scalable and fit for purpose.
How you’ll make an impact
As the Reconciliations Lead – Investment Operations, you'll operate as a senior subject matter expert responsible for complex reconciliation activity across multiple asset classes, products and data integrity processes. You'll ensure reconciliation breaks are easily identified, ownership is clear, root causes are understood and issues are resolved through strong operational discipline and stakeholder engagement.
In this role, you will:
- Lead the development and ongoing optimisation of end-to-end reconciliation and data integrity processes across all asset classes and record types, ensuring accurate books and records, effective exception management, regulatory compliance, and strong operational controls.
- Own the triage and resolution of complex reconciliation breaks, ensuring completeness, accuracy, and timely resolution
- Maintain reconciliation registers, ageing reports and escalation processes, ensuring clear ownership and accountability across stakeholders.
- Analyse data outputs, dashboards and reporting tools to identify issues, determine root causes and support effective management oversight.
- Support platform initiatives through requirements analysis, control design, user acceptance testing and business readiness activities.
- Strengthen reconciliation controls, standard operating procedures and audit evidence standards to improve operational resilience.
- Coach analysts and SMEs in reconciliation best practice, exception management and control execution.
What you will bring to the team
Ideally, you'll bring:
- Extensive experience in reconciliations, fund accounting, custody, investment operations or wealth platform environments.
- Proven experience managing complex reconciliation functions across cash, holdings, distributions, and data integrity processes.
- Strong understanding of the investment trade lifecycle, including trading, settlement, allocations, taxation impacts, corporate actions and downstream reporting.
- Advanced Excel and reporting skills with the ability to interrogate large data sets, identify trends and provide meaningful insights.
- Experience operating within strong control environments, including audit requirements, operational risk management and issue escalation frameworks.
- Experience supporting process improvement initiatives, control design, requirements gathering and UAT activities will be highly regarded.
You’ll thrive here if…
You enjoy solving complex operational problems and aren't satisfied with simply identifying issues—you want to understand why they happen and ensure they don't happen again.
You'll thrive in this role if you're comfortable challenging processes, reports and data assumptions while maintaining strong relationships with stakeholders across Operations, Technology, Product, Risk and external service providers.
You bring a strong control mindset, enjoy working with large and complex data sets, and can confidently influence outcomes without relying on formal people leadership authority.
Why we think you’ll love working at AMP
Doing what we’ve always done is not an option, so your ideas will get airtime here. You’ll be encouraged to challenge existing ways of working, identify opportunities for improvement and contribute to the continued evolution of the North platform.
Because we run lean, you'll work closely with key decision-makers and have a direct impact on operational performance, risk management and customer outcomes.
We know there’s no one way of doing things. You won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive, flexible and committed to supporting your wellbeing and professional development.
In fact, most of what makes AMP such a welcoming and enjoyable place to work are our people. Wherever you go, you’ll find opportunities to connect, contribute and do meaningful work.
We believe in the power of inclusion and diversity
We’re dedicated to fostering inclusion, diversity and a genuine sense of belonging at AMP. Diverse perspectives strengthen decision-making, drive innovation and help us build better outcomes for our customers.
We're your allies in the search for the perfect fit. When you apply, let us know how we can support you to put your best self forward throughout our recruitment process.
We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people and warmly encourage applications from these communities.
Ready to create your tomorrow?
If you're someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we continue transforming an iconic Australian brand and growing one of Australia's leading wealth platforms.
Through a series of career-defining experiences, you'll help strengthen AMP's operational capability while creating your own tomorrow.
Don’t procrastinate! We review applications as they are received and may close the role earlier if we identify the ideal candidate.
Looking forward to meeting you.
AMP (amp.com.au) Melbourne, Victoria, AUS Office
750 Collins St, Melbourne, Victoria, Australia, 3008
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