Quality Assurance Representative - Grand Desert

We Put the World on Vacation

This position is responsible for supporting the sales effort by assisting in generating revenue and increasing the retention of sales while staying in compliance with all Company Policies, Business Rules and Government Requirements, and in a manner which results in satisfied owners.

How You'll Shine

• Responsible for the oversight of accurate completion of required Sales documents ensuring compliance with Company Policies and Government Requirements.
• Assist sales in accomplishing compliance and retention goals
• Meet with buyers and complete closing for all sales
• Utilize closing opportunity to identify areas needing improvement for sales professional
• Partner with management to develop successful training activities including observation reviews, ride-along and other activities
• Serve as Owner Onboarding Specialist according to Sales Owner Onboarding Specialist Best Practices
• Complete owner follow up during and after rescission period involving sales participation as necessary
• Provide management continuous feedback evaluating program success
• Upholds outstanding customer service levels and partners with sales effort to the fullest.

What You'll Bring

• Minimum 1 year Club Wyndham Sales or Quality Assurance experience preferred
• 2-5 years+ sales closing experience preferred
• Possesses strong business acumen and business sense
• Demonstrates flexibility and adaptability
• Handles day-to-day challenges confidently and willing to adjust to multiple demands, shifting priorities, ambiguity and rapid change.
• Ability to manage multiple tasks with the appropriate sense of urgency.
• Leads for results and success, persists despite obstacles and opposition. Committed to organizational goals.
• Provides timely, high-quality information up and down the Organization.
• Excellent presentation, oral, written and interpersonal skills needed.
• Energetic, results-oriented professional.
• Ability to work weekends and holidays.
• Must have or willing to obtain a NV Timeshare Sales Agent License (TSA).

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.