The Project Manager will oversee end-to-end delivery planning, manage RAID logs, coordinate with technical leads, and ensure KPI reporting for technology programs in financial services.
Looking to take your career to the next level? Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!
Profile Requirements:
- 5+ years of project or delivery management experience on enterprise technology programs, including 3+ years managing regulated financial services or payments delivery.
- Strong track record delivering under fixed-price, fixed-scope commercial constructs with formal KPI gating.
- Demonstrable use of agile iteration patterns (incubation, sprint, showcase, handover) beyond textbook Scrum — grounded in real delivery.
- Confident stakeholder operator at senior program level.
- Strong RAID, KPI reporting, and dependency management discipline; comfortable in tools such as Jira, Confluence, Miro.
Core responsibilities:
- Own end-to-end delivery planning and execution including incubation week, sprint delivery, and JSIT post-handover windows.
- Run iteration-level governance: planning, showcase, retrospective, risk review, and dependency tracking with LFS platform, security, and integration teams.
- Produce and publish weekly status reports and iteration KPI reports against the LFS KPI Framework (Appendix H), including defect trend, flow efficiency, and delivery uplift metrics.
- Manage the risk, issue, assumption, and dependency (RAID) log; escalate blockers early and drive to resolution with the LFS program team.
- Coordinate mobilisation: device provisioning via the LFS device partner, access provisioning across LFS environments, and security onboarding.
- Partner with the Tech Lead (Based in Melbourne Australia) on capacity, change control, and scope management; keep priced squad commitments transparent to LFS.
- Own the commercial cadence — iteration acceptance, invoicing, and change request management against the fixed-price schedule.
- Support the squad through JSIT, including defect triage coordination and warranty defect rectification planning.
- Chair cross-squad integration touchpoints where CPU Issuing depends on other LFS streams.
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
Please attach your CV and we will be in touch for a confidential chat. Let's do great things together!
This is a remote position.
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