Program Quality Improvement Manager

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.

From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.

OUR BENEFITS

• Competitive remuneration + Super + Bonus + Free Medical Insurance

• Annualised Performance Review Process

• ThalesFlex – Hybrid work environment

• Fitness Passport Discount – Access to a network of Gyms across AUS

• Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)

• Modernised Paid Parental Leave

• Veterans Leave

• Novated Lease options

• Family support through our partnership with Parents at Work

• Personal & professional training development opportunities

• Sonder – Wellbeing & Support Partner

As part of our Land business, our PRV team is primarily focused on the design, manufacture, delivery and support of protected mobility vehicles on a global scale. We are very proud of everything we do in support of both the Bushmaster and Hawkei platforms as we all work together towards our purpose.

Come join our growing Quality team as a Program Quality Improvement Manager — deliver independent Quality advice, an accurate view of performance, and reduced quality risk as our site enters a new phase of growth.

You'll be the trusted advisor driving practical, measurable Right First Time performance across the program.

Working at our Melbourne CBD office, on Wurundjeri Land, your responsibilities are:

• Champion what quality protects: reputation, trust, and competitive edge

• Shape quality culture and leadership mindsets across your scope through coaching and capability-building, not just policy

• Assure products, services and process changes meet customer and system standards

• Flag risk early and use veto when it genuinely matters

• Own customer feedback through to real corrective action

• Keep our management system sharp and audit-ready (ISO 9001, AS9110)

On day one in this role, we'll expect you to bring the following skills, experience and behaviours:

• A track record of shifting how a team works, not just what it documents

• The confidence to challenge assumptions and the judgment to know when it matters

• Real depth in ISO 9001 or Lean Six Sigma — and the ability to turn either into something people act on, not just acknowledge

• An engineering or related technical background

As part of our Commitment, we offer:

• Competitive remuneration + Super + Bonus + Medical Insurance

• ThalesFlex – Hybrid work environment

• Support to Defence reservists

• Veterans leave

• Fitness Passport Discount – access to a network of gyms across AUS

• Employee discounts with a number of affiliates (travel, car hire, technical, medical insurance)

• Modernised Paid Parental Leave

• Novated lease options

• Family support through our partnership with Parents at Work

• Personal and professional training opportunities

• Sonder – wellbeing and support partner

• Access to a network of the best people (a Nobel Prize winner on our staff list!)

• And much more!

Good to Know

A Defence security clearance is required for this role; applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance.

Additional information with regards to clearances is available from the Australian Government Security Vetting Agency website http://www.defence.gov.au/AGSVA/.

In some cases, individuals who hold a current clearance from a foreign government may be eligible to have this clearance recognised by the Australian Government and be eligible for this role. The Australian Defence Trade Controls Act (DTCA) is applicable and as such, your nationality may be a factor in determining your suitability for this role.

The U.S. International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role.

Prior to being offered employment, you will need to complete pre-employment police and (role dependent) medical checks.

It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.

We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.