About WEX:
WEX is an innovative payments and technology company leading the way in a rapidly changing environment. Our mission is to simplify the business of running a business—freeing our customers to focus on what matters most. We’re reimagining customer experiences across our platforms, leveraging customer-driven innovation to fuel strategic growth.
About the Role:
You’ll join a high-impact product team focused on transforming end-to-end customer journeys across mobility, payments, EV, and digital solutions. In this role, you will own delivery of key product features across self-service, onboarding, and Salesforce-powered solutions—helping simplify and personalise our user experience while improving efficiency and commercial performance.
This role is ideal for someone with strong product fundamentals, who loves solving user problems, can navigate complexity, and knows how to translate data insights into meaningful decisions.
Key Responsibilities:
Own and drive delivery of product roadmap items with a strong focus on end-to-end customer journeys and lifecycle experience
Deeply understand customer pain points and internal processes, translating them into solutions that balance desirability, feasibility, and commercial impact
Drive Salesforce product initiatives, working with cross-functional teams across tech, ops, and commercial to simplify onboarding, case management, and support flows
Use data and analytics to inform decisions, prioritise backlog, track adoption, and iterate on improvements
Lead one or more agile teams through discovery, build, test, and scale stages; ensure delivery meets customer and business goals
Partner with UX, engineers, analysts, and senior PMs to co-design thoughtful and scalable solutions
Own requirements documentation, user stories, and success metrics—keeping stakeholders aligned at all stages
Be a visible and collaborative member of the wider product organisation, contributing to culture, mentoring, and best practices
What You’ll Bring:
3–7 years of product management experience delivering customer-facing software or digital capabilities
Demonstrated strength in simplifying complex journeys across onboarding, service, or digital portals
Experience working with Salesforce (Sales, Service or Marketing Cloud) and understanding of platform capabilities
Strong data orientation—can explore and analyse data to generate insights, size opportunities, and measure outcomes
Skilled in product discovery, writing clear user stories, and prioritising based on impact
Effective communicator, with the ability to collaborate across functions and influence decisions
Experience working in agile teams, managing backlogs, and iterating based on feedback
Self-starter mindset—proactive, resilient, and passionate about continuous improvement
Excellent project management skills and attention to detail
Ability to adapt quickly to changing priorities and new technologies
Why Join Us:
Join a high-performing, energetic product team where innovation, collaboration, and a bit of fun are part of everyday life
Work on cutting-edge, customer-centric products that shape the future of mobility payments across APAC—EV, digital wallets, fleet, and more
Enjoy the freedom to own your roadmap, take initiative, and influence real outcomes in a business that values experimentation and growth
Be part of a supportive, down-to-earth team that celebrates wins together, learns from failures, and brings strong team spirit to everything we do
Thrive in an environment where your curiosity is encouraged, your contributions are visible, and your career growth is actively supported
