Product Manager - Technical 2

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Manager - Technical 2

Summary
The Mastercard Payment Gateway Services (MPGS) team is seeking a Product Manager - Technical 2 to join a team of high-performing PMTs. The ideal candidate is passionate about payments, knowledgeable about payment flows and gateways, and committed to driving innovation to solve complex business challenges.
Overview
In this role, you will collaborate with development teams to build new features and enhance the payment gateway product. Using the Working Backwards method, you will translate business requirements into platform and product roadmaps. You will work closely with Technical Program Managers, Developers, UX Designers, and internal stakeholders to define business needs, collect and share user stories with engineering teams, and act as the voice of the business customer to ensure platform services align with requirements.
Responsibilities
• Conducts analysis and delivery of user stories and features.
• Gathers and decomposes business requirements into clear user stories.
• Organizes internal forums to identify feature development opportunities.
• Assists in prioritizing product backlog and feature trade-offs.
• Leverages runtime metrics to inform backlog priorities.
• Owns and maintains product documentation for engineering teams.
• Supports customer research to inform platform features.
• Collaborates with internal teams on platform requirements.
• Ensures alignment between user experience design and technical delivery.
• Reviews demos against acceptance criteria.
• Identifies and addresses potential roadblocks to timely feature delivery.
• Works with internal teams and customer service to classify and prioritize customer issues.
Qualifications and Experience:
Education:
• Bachelor’s degree in information technology, Computer Science, or Management Information Systems or equivalent combination of relevant experience and education.
Knowledge / Experience:
• 1-2 years of experience in related field - ICT, Business Analysis, Product Management
• Good technical knowledge of requirements analysis, data mapping, data analysis, gap analysis, functional and non-functional requirement gathering techniques.
Skills/ Abilities:
• High-energy, detail-oriented and proactive with the ability to function under pressure in an independent environment.
• High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities.
• Good communication skills, both verbal and written, with good relationship, collaborative and organization skills.
If you are interested in exploring this opportunity, please apply via the links provided.
We expect the salary range for this opportunity to be up to $92,000 Base + Super + Benefits.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.