See yourself in the team
Business Banking (BB) offers a wide range of services and solutions to our small to medium, enterprise, regional and agribusiness customers. Everyday Business Banking (EBB) is a centre of excellence for innovation, development and capability within the Group, delivering transformative technology and products that support our business customers.
Within Everyday Business Banking, the Payment Acceptance domain enables merchants to accept payments securely and reliably across digital channels. The eCommerce crew is responsible for the online payments experience, including checkout, payment processing, reporting, integrations, and the services behind the scenes that support these transactions.
This is a 12-months Maximum Term opportunity for an external candidate, or a 12-months secondment opportunity for an internal candidate.
Do work that matters
This role will focus on existing capabilities, leading structured delivery across areas such as:
Merchant and customer migration
Uplift of core transaction processing capabilities
Infrastructure modernisation (e.g. AWS migration, PCI uplift, CI/CD improvements)
Reporting enhancements and operational improvements
Risk and control environment strengthening
Depending on final squad alignment, you may work across customer-facing initiatives, core processing uplift, or infrastructure/platform initiatives — all within a highly regulated eCommerce payments environment.
This is a delivery-focused role, with strong emphasis on governance, risk, stakeholder alignment and safe execution rather than product strategy.
As a Product Manager in the Payment Acceptance domain, you will:
Lead delivery of migration, uplift or modernisation initiatives across eCommerce payment capabilities
Define scope, sequencing and prioritisation of work aligned to business and customer outcomes
Drive risk identification and mitigation across regulatory, operational and customer-impact risks
Prepare and manage governance artefacts including change papers, risk memos, impact assessments and control documentation
Work across cross-functional squads including Technology, Risk, Operations and Customer teams
Ensure service continuity and operational stability during periods of change
Support engagement with high-transacting or priority merchants where required
Monitor post-implementation outcomes and drive continuous improvement
We’re interested in hearing from people who have
Experience leading complex change initiatives in payments, banking or regulated environments
Exposure to one or more of the following:
Merchant or customer migration
Core transaction processing uplift
Cloud/infrastructure modernisation (e.g. AWS)
PCI or regulatory compliance uplift
CI/CD or platform engineering improvements
Strong risk and governance capability, including preparation of formal change artefacts
Experience operating within agile or hybrid delivery environments
Strong stakeholder management skills across Product, Technology, Risk, Legal, Compliance and Operations
Confidence navigating ambiguity and driving delivery without heavy hand-holding
Strong written and verbal communication skills
Risk Mindset – All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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