Product Designer

ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.

Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.

Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.

We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.

🎨 Design That Reaches 100+ Million Real Moments - You work at ROLLER impacts over 100 million guest experiences every year. Families spending time together, kid’s birthday parties, team catch-ups, and once-in-a-lifetime experiences. What you design doesn’t just ship, it helps create moments people remember.

🧭 Impact at Real Scale, In the Real World - ROLLER powers venues in 30+ countries. Your design decisions show up in fast-moving, high-pressure environments where clarity and usability matter. This isn’t speculative or conceptual work. It ships, it’s used immediately, and the feedback loop is real.

🤝 A Genuine Seat at the table - You’ll partner closely with Product and Engineering leadership to shape vision, navigate ambiguity, and make high-quality trade-offs. Design is expected to lead, not follow. Strong judgement, clear thinking, and the ability to challenge assumptions are valued here, not sidelined.

🧠 Complex Problems Worth Solving - From e-commerce and payments to on-site operations and guest flows, ROLLER sits at the intersection of digital and physical experiences. If you enjoy systems thinking, real constraints, and pragmatic trade-offs, you’ll find depth here.

🚀 The Chance to Raise the Bar - You’ll join a growing but still tight-knit design team, with real opportunity to shape standards, evolve design systems, and influence how design operates across the business. You impact will be visible, lasting, and felt well beyond individual features.

❤️ Loved by Customers - ROLLER is consistently highly rated on Capterra and G2, and trusted by leading operators worldwide. That doesn’t happen by accident. Customer obsession isn’t a value on a wall here, it’s embedded in how we prioritise, build, and measure success.

🏆 A Great Place People Choose to Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.

💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.

We’re hiring a Product Designer who is driven by outcomes, not just aesthetics. Someone who designs with intent, moves fast, and cares deeply about whether what they ship is adopted, understood, and delivers real value for customers and the business.

In this role, you’ll be a true partner to Product and Engineering. You’ll help shape what we build, not just how it looks, and you’ll push designs through to real-world impact. This is a hands-on role for a designer who thrives on momentum, collaboration, and seeing their work make a measurable difference.

This role is based in Melbourne with a hybrid working model from our South Melbourne office.

• Design end-to-end product experiences that solve real customer problems and deliver clear value, balancing usability, speed, and commercial impact.
• Contribute to discovery by partnering on research, testing, and problem framing to ensure we’re solving the right problems, not just polishing solutions.
• Work shoulder-to-shoulder with Product Managers and Engineers to move quickly from idea to shipped experience, maintaining design intent through delivery.
• Design with velocity in mind, knowing when to go deep and when “good enough” gets us learning faster.
• Apply and evolve the ROLLER design system to ensure consistency, quality, and speed across teams.
• Craft clear, concise UX copy and content that helps users succeed without friction.
• Share work early and often, seek feedback, and contribute to design patterns, documentation, and continuous improvement of how we work.

• You’re an experienced Product Designer (5+ years) who cares deeply about outcomes and takes pride in shipping work that gets used and valued.
• You own the full design process, from discovery and research through to high-fidelity design and handover, without losing momentum.
• You balance craft with pragmatism, knowing when to refine and when to ship and learn.
• You’re comfortable working within a design system and excited to evolve it to increase quality and speed.
• You use research, data, and feedback to inform decisions, but you don’t get stuck waiting for perfect information.
• You collaborate tightly with Product Managers and Engineers, and you actively contribute to shaping solutions, not just executing briefs.
• You communicate design decisions clearly and confidently to technical teams and stakeholders.
• You’re open to feedback, quick to learn, and proactive in strengthening design culture and standards.
• You thrive in fast-paced environments and enjoy the challenge of delivering high-impact work under real constraints.

🚀 You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.

🏝️ 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins).

🎉 Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!

💙 Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.

🍼 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.

💡 Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!

📚 Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

1. Initial call with our Talent Team
   A first conversation to walk through your background, salary expectations, and any initial questions you have about ROLLER or the role.
2. Portfolio Review with the Director of Design
   You’ll have the chance to present your portfolio to the Director of Design, so we can see what your strengths are. We want to get a feel for your approach to design and some of the problems you have worked on solving.
3. Whiteboard, critique & collaboration session
   This stage is an online whiteboard session with our Director of Design and another team member - we want to see how you collaborate and approach a design problem.
4. Loop Interviews
   This is a chance for you to meet with the wider ROLLER team to learn about our culture and the people that you will get to collaborate with.
5. Offer
   If the fit feels right on both sides, we’ll complete reference checks and move to an offer.