Procedure Specialist

Posted 6 Days Ago
Be an Early Applicant
Melbourne, Victoria
1-3 Years Experience
Fintech • Software • Financial Services
The Role
The Procedure Specialist at GROW will identify and implement operational improvements, act as a strategic advisor, manage financial responsibilities, and develop Standard Operating Procedures in the Superannuation Administration industry. The role emphasizes strong communication and stakeholder engagement skills.
Summary Generated by Built In

Company Description

Whether you’re working from home or on your way to the office, chances are you’re probably reading this because you’re seeking a new adventure, or you’re up for a new challenge. GROW Inc might just be that for you! 

So, who is GROW Inc? 
Founded in 2016, we’re the Australian FinTech success story you probably haven’t heard about. We’re solving big problems in the Superannuation and Managed Funds industry. The administration platforms (the software that tracks everything to do with your super) are built on things you or your parents would recognise from the glory days of 90’s computing.

How are we doing it?
We’re solving this by disrupting the wealth management industry with DLTA, our platform built on Distributed Ledger Technology which improves the financial wellbeing of Australians. We’re making Super more timely and information more accessible whilst enabling wealth management companies to offer more cost effective solutions.

We’re rebels with a cause. We’re authentic, diverse, and embrace our differences as we continue to put a dent in the universe. We know diversity of thought helps us to build better solutions for our customers which is why we encourage the entire GROW team to bring their whole selves to work each and every day. 

Job Description

As a Procedure Specialist at GROW, you will: 

  • Identify and implement improvements that will enable your team to operate effectively and efficiently

  • Partner with authenticity, role modeling our values to inspire with passion 

  • Function as a confidant and strategic business advisor for your leader

  • Role model a commitment to continually evolving our risk culture as a differentiator for our people and clients

  • Own and manage any GROW spend with full fiscal responsibility

  • Proactively continue to learn and develop as a specialist

Qualifications

At GROW, we believe that experience and passion matter more than just qualifications on paper. However, to be successful in this role, we’re ideally looking for:

  • Exceptional written skills developing Standard Operating Procedures for technical processes in the Superannuation Administration industry

  • Excellent communication skills

  • Strong stakeholder engagement and consulting skills 

  • Experience across Superannuation Administration SOPs, systems and funds

  • Proven ability to work with stakeholders to analyse information and write accurate step by step procedures

  • Strong time management, critical thinking and communication skills

We value diversity of thought and believe that everyone has the ability to make a difference here at GROW. We understand that you may not meet every requirement requested, however if you’re inspired by our mission and feel that you’d be a great fit for our team then we’d still love to hear from you.

Please note that we are only able to consider candidates based in Sydney or Melbourne at this time.

Additional Information

Why you’ll love working at GROW

  • Birthday Leave - Take an extra day off on your birthday!
  • Weekly Pay Cycle - No more waiting for PayDay!
  • Hybrid Work Arrangement - We have a true hybrid arrangement with no set days in the office!
  • Exciting Discounts - Think movie tickets, gift cards & even electronics!


Looking for a job can be stressful and we don’t want you agonising over the wording of your cover letter, so don’t include one. Just make sure your CV is well-written and detailed enough so we can get a better idea of the type of person you are. Even if you don’t meet every single requirement, but you feel inspired to join our mission, we encourage you to send in your application. You never know, you could be the perfect person to join our team!

#LI-HYBRID

The Company
Sydney, New South Wales
192 Employees
On-site Workplace
Year Founded: 2017

What We Do

GROW Inc develops powerful, modern technology to help you make a genuine difference to the financial wellbeing of your people. Our user-friendly software solutions built on Distributed Ledger (Blockchain) Technology are designed to allow financial institutions across superannuation and managed funds to provide more efficient, more reliable and more secure services to their customers. DLTA, our flagship product, is currently in the hands of tens of thousands of people and was created to challenge the status quo of legacy platforms and to solve the unique set of problems faced by the financial services industry - all with the customer at the forefront of our mind. We’re building future-proof technology, but we also believe that technology isn’t enough by itself - to achieve the right outcomes, you need the right people. We are a unique and diverse group who all share the common goal of making an impact on the people around us through our work.

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