Search the 8 jobs at GROW Inc

The Procedure Specialist at GROW will identify and implement operational improvements, act as a strategic advisor, manage financial responsibilities, and develop Standard Operating Procedures in the Superannuation Administration industry. The role emphasizes strong communication and stakeholder engagement skills.

The Senior Manager of Insurance Administration at GROW Inc. is responsible for guiding the administration team, managing productivity and functionality to meet targets, ensuring service excellence, resolving escalations, and leading continuous improvement efforts. The role involves strategic advice to leadership, fiscal responsibilities, and team development.

The Senior Data Support Specialist at GROW Inc will manage annual review activities, project plans, and ensure accurate processing of data issues in Superannuation and Managed Funds domains. Responsibilities include stakeholder engagement, quality assurance, and regulatory reporting, all aimed at timely completion and adherence to SLAs.

As a Superannuation Administrator, you will process assigned work, ensure accuracy and adherence to service levels, identify areas for improvement, support team performance, and communicate risks. Your role will contribute to optimizing operational efficiency within the insurance team.

As a Superannuation Administrator, you will process assigned work, ensure accuracy, identify risks impacting SLAs, support team members, advocate for continuous improvement, and address risks and incidents in the operational processes.

The Data Support Specialist at GROW will process tasks within SLAs, manage annual statements and reviews, ensure regulatory reporting, complete fund services, and handle incident management, while maintaining stakeholder relationships.

As a Dispute Resolution Specialist at GROW Inc, you will handle the end-to-end complaint resolution process for the Trustee office, ensuring timely outcomes and compliance with RG271 guidelines. Your role involves managing both simple and complex superannuation complaints, influencing process improvements, and providing insights for better complaint management.

As a Team Leader, you will oversee the complaint resolution process within the financial services sector, ensuring fair outcomes for members. You'll lead a team that manages the end-to-end complaint handling for superannuation issues, focusing on improving member experiences and providing insights to prevent future complaints.