OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.
The Challenge
The Principal Consultant – Technical Implementation plays a key role in bridging technical delivery and strategic advisory. After the sales process, you’ll be the primary contact guiding customers through solution design, implementation, API integrations, and adoption of OneTrust’s Universal Consent & Preference Management (UCPM) and Consent Management Platform (CMP) solutions. You’ll combine deep technical expertise with business acumen to deliver impactful, scalable outcomes for our customers.
Your Mission
As the Principal Consultant – Technical Implementation, you will:
- Lead solution design and oversee technical implementation for complex customer projects.
- Provide best practice guidance on SaaS solution deployments, including underlying software architectures and integration patterns.
- Leverage core technologies, including web technologies (HTML, CSS, JavaScript), API integrations, to deliver tailored solutions.
- Act as a trusted advisor to stakeholders, aligning technical delivery with business objectives.
- Translate customer requirements into actionable specifications for internal teams.
- Share knowledge, documentation, and reusable assets to support future delivery.
- Advocate for customers internally, influencing product direction based on real-world feedback.
- Collaborate closely with Sales, Customer Success, and Product to ensure customer outcomes are met.
You Are
- A strong communicator who can simplify complex technical concepts for diverse audiences.
- Strategic in approach, able to see the bigger business picture while diving into technical detail.
- Comfortable managing multiple priorities in a dynamic environment.
- Experienced in implementing SaaS solutions end-to-end.
Your Experience Includes
- Degree in Computer Science, Engineering, Information Technology, or related discipline (or equivalent experience).
- 8+ years in technical consulting, solution engineering, or professional services, with experience designing and delivering enterprise technology solutions.
- Hands-on experience with web technologies (HTML, CSS, JavaScript), and API integrations.
- Proven ability to work directly with customers to gather requirements and deliver solutions.
- Track record of collaborating cross-functionally to deliver business value.
Extra Awesome
- Experience with Martech platforms (e.g., Adobe Experience Cloud, Salesforce Marketing Cloud, HubSpot), tag management system (e.g. Google Tag Manager) and CRM systems or similar solutions.
- Exposure to Java or FreeMarker templating, website cookies and mobile SDKs.
- Prior experience as a Business Analyst or Solution Architect.
We are embracing an office first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.
Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.
BenefitsAs an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
ResourcesCheck out the following to learn more about OneTrust and its people:
- OneTrust Careers on YouTube
- @LifeatOneTrust on Instagram
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to [email protected].
Our Commitment to YouWhen you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
Top Skills
OneTrust Melbourne, Victoria, AUS Office
Melbourne, Australia
