The role involves driving marketplace launches with Mirakl, providing expert architectural advice, managing projects, and supporting clients in implementation and integration while enhancing platform understanding.
Job Description
Must have Skills : Retail & CPG - General Experience, Mirakl, Any eCommerce platform, REST APIs,
- Mirakl Solution Consultant driving rapid and successful marketplace launches, providing expert advice on architecture and features.
- Support the effective and successful launch of Mirakl platforms, working as a team with Mirakl Customer Success Consultant counterpart
- During the project phase: guide the customers in their understanding of Mirakl product, and towards the right architectural and functional choices to shape their future marketplace via solutions presentations and design workshops.
- Support them as they move through the integration and developments required to achieve this plan, up to go live. - After first marketplace go-live: identify key strategic developments (eg international or new business model expansion, omnichannel services, etc.) or additional functional adoptions to further strengthen the success of the marketplace. Support customers in the implementation of such initiatives.
- Identify design or implementation issues/risks and present alternatives to alleviate or resolve
- Serve as a technical liaison between customers and Product teams, enhancing customer understanding of the Mirakl Platform's value, and channeling customer feedback into product development.
- Manage multiple projects simultaneously, adapting quickly to diverse environments and acquiring new skills and processes.
- Actively contribute to the development of the team delivering reusable assets, success stories and helping the community grow
- Continuously train yourself on Mirakl new feature releases and keep a close eye on the Product roadmap, to achieve this Trusted Advisor position
- Strong experience in Consulting, eCommerce, or Project Management, boasting a comprehensive understanding of the eCommerce ecosystem.
- Ability to engage with a diverse range of stakeholders, from operational teams to C-suite executives.
- Experience in leading discovery sessions to design sophisticated blueprints, functional scopes, or business requirement documents
- A seasoned problem solver with a track record of leading design sessions and crafting detailed, technical solutions for SaaS platforms.
- Familiar with web technologies and frameworks (JSON/XML, CSV, Responsive Design, Restful APIs)
Top Skills
Csv
Ecommerce Platforms
JSON
Mirakl
Rest Apis
XML
Nagarro Melbourne, Victoria, AUS Office
Collins St, Regus Level 32/367, Melbourne, VIC , Australia, 3000
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