About SEEK
SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.
Life at SEEK
SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to Work in Technology (2021-2024). We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.
Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.
Job DescriptionAbout the Team
Hirer Channels manages the products that enable hirers to access SEEK, through our web and mobile experiences, as well as via ATS integrations and APIs. Our remit includes acquiring new hirers, supporting their job-posting and job-management workflows, helping them manage their brand and content, and providing seamless payment experiences. We operate across eight markets and comprise eight high-performing, mission-driven, cross-regional teams.
Each team sets quarterly OKRs and owns its products end-to-end. Our stakeholder landscape is broad, with close partnerships across SEEK, including Customer Service, Sales, Marketing, Finance, Data Science, Platform Services and Data Services.
About the role
We’re hiring a Principal Business Analyst to lead analysis on complex, high‑value initiatives across multiple teams. You’ll combine deep technical understanding with exceptional stakeholder management to shape solutions, drive outcomes, and role‑model BA excellence. This is a craft leadership role focused on technical leadership and delivery, not line management.
What you’ll do
- Build trusted relationships and influence senior stakeholders across Product, Engineering, and cross‑functional teams.
- Lead discovery, requirements, prioritisation, and solution design for complex initiatives end‑to‑end.
- Drive iteration planning, backlog refinement, and delivery across multiple teams; manage dependencies and risks.
- Facilitate workshops, clarify scope, and ensure traceability to business outcomes.
- Provide technical guidance on process modelling, testing/QA standards, and change management.
- Mentor and coach BAs; foster knowledge sharing and continuous improvement.
- Partner with third‑party vendors as needed; support recruitment and onboarding.
What you’ll bring
- Strong technical understanding; able to translate complex systems and architectures into clear business outcomes.
- Excellent stakeholder management and communication; lead through influence and mentor others.
- High judgment in ambiguity; comfortable owning outcomes across multi‑team programs.
- Mastery of BA practices: discovery, scoping, requirements, facilitation, analysis, and delivery oversight.
- Proven experience coordinating large programs and managing dependencies, risks, and change.
- Proficient in Agile practices and tools (e.g., JIRA, Confluence); strong data‑driven analysis skills (e.g., SQL); business process modelling expertise.
- Local candidate with existing work rights.
Nice to have
- Experience with project/program management principles and enterprise‑level initiatives.
- Background in online marketplaces.
- Prior experience in Software Engineering/Development, IT Service Management, or Iteration Management.
- Tertiary qualifications in a relevant discipline.
Perks and benefits
At SEEK we offer:
- Annual Performance Bonus Plan
- Support of flexible working, including a mix of office and work from home days depending on your role.
- Paid and unpaid leave benefits including Personal Flexi Days and Volunteer Days, as well as the opportunity to purchase additional leave
- Support for parents with 14 weeks paid primary carers leave and 2 weeks paid leave for partners
- Casual dress – every day
At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.
For this role, only those candidates with the eligible right to work will be considered.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
