At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
Why Probe?
Probe amplifies human capabilities with technological excellence. In a world that has never been more competitive, we create blueprints for delivering exceptional CX, combine the latest technology with people, process and data, and provide organisations with complete end-to-end service for customer operations.
About the Role
As a Pricing Analyst, you will play a crucial role in driving profitability through the development of forecasting models, financial analysis, and the creation of pricing strategies. You will have the opportunity to work directly with senior stakeholders, effectively influencing decision-making processes and contributing to the organisation's success.
Key Responsibilities:
Create and pricing models to be involved in the sales process (including client presentations/pitches) for new business
Prepare and maintain complex commercial profitability models
Complex data analysis and financial/profit modelling
Partnering and influencing key stakeholders within the business to drive profitability
Communicating key insights and findings with senior business leaders
Reviewing contracts to ensure commercial risks are captured/understood by the business
Key Skills and Attributes Required:
Substantial experience within similar role
Excellent communication skills are essential in order to influence key stakeholders
Advanced Microsoft Excel or similar ability
Ability to analyse data and report on it with all levels of the business
Relevant Call Centre experience(desirable) such as WFM, Financial Reporting etc.
This dynamic role offers constant evolution of responsibilities, ensuring no two days are alike. You will work closely with sales to develop competitive and targeted proposals, review legal documents for contractual compliance, and liaise with operations teams on current business or changes. If this opportunity aligns with your aspirations, apply today!
Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive.
At Probe CX equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating you and your 100%!
