Premium Client Manager - Australian Chinese

The Premium Client Manager is focused on retaining and growing Pepperstone’s most valuable clients, those generating significant revenue and delivering consistent trading volumes. This Premium Client Manager position is responsible for actively building relationships to promote Pepperstone. To be successful in the role, the candidate will help a select group of clients with tailored solutions to help overcome individual trading challenges, promote various educational and functionality solutions, and engage with traders. They will also be expected to provide general advice on the financial markets and discussions around trading strategies, risk management and key market events. The goal is to increase the longevity and success of this segment of traders.

Day-to-day responsibilities include:

·       Developing relationships through various channels with Pepperstone’s Premium Client Group to impact their longevity at volume thresholds

·       Using own industry sources and various external channels to build strong relationships and seek more referrals and trading volumes

·       Consistently securing and growing premium clients by demonstrating a clear point of difference in experience, market knowledge and personal focus over the competition

·       Achieving sales targets

·       Actively contributing to the premium team and assisting in helping others in the team develop

·       Being a trusted adviser to premium clients on market and trading relating matters

·       Maintaining client interest in trading markets through regular dissemination of market analysis and trade opportunities

·       Assisting in planning and executing client events with as required

·       Collaborating with key internal departments, particularly marketing, operations, risk, and development teams to gain support for projects and deliver needed support

·       Assisting in planning and executing client events with as required