Performance Account Manager

Job Description:

Pattern is one of Australia’s leading ecommerce Digital Agencies, awarded Australia’s Best Digital Agency at the 2021 NORA awards. We are a Google Premier Partner and are also the largest seller on Amazon globally representing brands across all product categories.

We offer perks like 5 weeks annual leave, hybrid and flexible working, reduced summer hours, a competitive salary plus stock options upon joining.

We are an outgoing, data-driven and ambitious team and due to our recent success, we’re growing. Our people are everything – so each hire is super important to us. We’re looking for a skilled Account Manager to join us in our Melbourne office.

This is a brilliant opportunity to work in a digital agency that also includes an ecommerce consultancy and a marketplace acceleration team. If you love to learn, you’ll love working for us – we have a commitment to professional development.

Frequently Asked Questions

What is a day in the life of a Performance Account Manager?

• Execution of performance marketing channels, particularly Paid Search, Shopping & Product Feeds across your allocated client sets

• Completing client forecasts with responsibilities for KPIs

• Implementing to ensure allocated clients are following best in class practices, not just including channel implementation but additional processes such as forecasting and budget management

• Help problem solve/troubleshoot implementation issues and improve client performance to exceed client KPIs

• Managing a junior performance marketer who carries out the implementation and account manage clients

• Be involved in the account management of 1-2 tier 1 clients

• Actively stay up to date with new performance marketing content trends and platform updates

• Assist in preparing business proposals to showcase our strategic thinking, best practice approach and product offering

• Working closely with the performance marketing team on project work, such as audits and strategies

What will I need to thrive in this role?

• 3+ years of Performance Marketing implementation in an agency

• 1+ years of ecommerce implementation across Performance Marketing channels

• A background in developing relationships with both internal and client side stakeholders at various levels

• Advanced knowledge of key platforms: Google Ads, Google Analytics, Google Merchant Centre and DSPs

• Excellent attention to detail, communication skills

• 1 year + of line management experience

• Experience pitching for new business

• Experience with Google Docs/Drive & Google Analytics

What is my potential for career growth?

In this role, you’ll have opportunities to be mentored, mentor others, and interact with many departments at Pattern. We are passionate about promoting our Pattern people and look internally whenever possible to offer growth opportunities in our merit-based company.

What is the team like?

This team is highly motivated, data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. At Pattern, every team member’s ideas and input are valued, fostering a culture where collaboration fuels progress and success.

What is the hiring process?

• Virtual interview with Hiring Manager followed by a task

• Virtual interview with other team members

• Professional reference checks

• Executive review

• Offer

Interested? We’d love to hear from you!

Applicants must be permitted to work permanently in Australia with no restriction on hours (e.g., citizen, permanent resident)

Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.