At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.
We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.
Great careers start at The Good Guys – begin your journey with us today.
Why join The Good Guys?
- Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
- Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
- Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
- Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
- We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
- Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
- Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
- Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.
As a P&C Business Partner, you will be a trusted advisor to business leaders, providing practical coaching and guidance to strengthen leadership capability, enhance team performance, and achieve business objectives. This is a hands-on Employee Relations role, managing a broad range of cases end-to-end while driving consistent, pragmatic and commercially sound outcomes.
Key responsibilities will also include:
- Provide timely, practical advice, coaching and support to leaders to enable effective people decisions aligned to business objectives and values.
- Deliver training to leaders on key people capability topics, employee relations processes and wage compliance requirements.
- Lead and manage employee relations matters end-to-end, including investigations, grievances, workplace disputes and disciplinary processes.
- Prepare and manage ER documentation, including allegation letters, outcome letters and consultation materials.
- Coach and support leaders in managing misconduct, performance, disciplinary matters and workplace conduct issues.
- Provide guidance and support for the management of workplace and personal injury matters.
- Contribute to key People & Capability activities, including engagement, talent and succession planning initiatives.
- Partner with internal stakeholders, including Safety, Risk, Fraud and Forensics teams, to support business outcomes and compliance.
- Deliver reporting, insights and analysis on People & Capability metrics, initiatives and compliance outcomes.
- Identify and escalate risks, compliance gaps and improvement opportunities, while contributing to People & Capability projects and continuous improvement initiatives.
- 2-5 years of Employee Relations case management experience
- Ability to effectively manage competing priorities in a high volume and fast-paced environment
- Proactive, solutions focussed and flexible approach
- Tertiary qualifications in HR, Business Management or similar
If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.
JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!
