Partnerships Manager - PALM

Let’s talk about this role 

As a key member of nib’s International Business team, the Partnerships Manager will play a pivotal role in supporting the health and wellbeing of members of the Pacific Australia Labour Mobility (PALM) scheme arriving in Australia. This role is responsible for managing and growing a portfolio of employer partnerships aligned with the PALM scheme, which supports industries such as Agriculture, Hospitality, Fisheries, and Aged Care across rural and regional Australia. 

The Partnerships Manager will act as a trusted advisor to employers and their international workforce, ensuring they are equipped to meet their health requirements. Beyond policy management, this role is deeply people-focused, coordinating the delivery of health literacy workshops and webinars that help members navigate Australia’s healthcare system. 

This is a unique opportunity to combine strategic account management with meaningful community impact, helping to improve members health outcomes while driving sustainable business growth. 

Let’s talk about you 

• You’re an experienced account or partnerships manager with a passion for building strong, trust-based relationships. 

• You’re confident presenting to diverse audiences and can tailor your communication to suit cultural and language differences. 

• You’re proactive, commercially minded, and thrive in a role that blends strategic thinking with hands-on delivery. 

• You’re open to regular travel across regional and remote Australia to connect with employers and members on the ground. 

• You’re flexible in your working day and able to support community driven prioritisation. 

• You have a deep understanding of the international visitor or private health insurance market, or you're eager to learn and grow in this space. 

• You’re experienced with Salesforce or other CRM tools. 

We know some people only apply when they meet every requirement. We’re always on the lookout for curious individuals who will add to the culture – so if this role resonates with you and you have relevant experience, we’d love to hear from you! 

Let’s talk about who we are  

nib is a leader in private health insurance, disability support and health services, reshaping the industry through bold innovation, strategic disruption and trusted partnerships. We deliver great value health insurance and support services to protect, connect and empower you to access healthcare when and where you need. 

We have a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, helping members and travellers make more informed healthcare decisions and generally live healthier lives.   

Let’s talk about diversity, equity and inclusion  

We embrace a flexible working environment and welcome candidates who reflect the diversity of the communities in which we operate. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day. We encourage Aboriginal and Torres Strait Islander peoples, people living with disability, veterans, LGBTQIA+ as well as culturally diverse community members to apply for open roles.  

nib Group is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or would like this advertisement in an alternative format, please contact us at nibemployment @nib.com.au.  

Let’s talk about working at nib  

Our hybrid working model offers flexibility to work from home or our purpose-built office Hubs, designed for focus, connection, and collaboration. We’re committed to coming together with purpose.  

Other benefits to support you at work (and play) include:  

• New starter benefit to help set up a functional home workspace 

• 50% discount on employee health insurance + 35% off travel insurance  

• The opportunity to give back to the community through paid leave for volunteering through nib foundation  

• Access to our nib Well Program and corporate fitness discounts  

• Access to employee share plans, short-term incentive program and life and salary continuance insurance benefits  

• 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees  

The fine print  

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.   

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work. 

Here's what to expect during our recruitment process: After applying, you'll receive an email confirmation. Within 1-2 weeks, you’ll get an update on your application status. If you progress to the next stage, our Talent Acquisition team will call you to discuss the role, your motivations, and your career history.