About SEEK
SEEK’s portfolio of diverse businesses make a positive impact on a truly global scale. Our purpose is to help people live more fulfilling and productive working lives and help organisations succeed. We create world-class technology solutions to connect more people to relevant employment, education, small business and volunteer opportunities. We have a culture of high-performance in our workplaces and celebrate the diversity of our employees who contribute to the success of our organisation.
Life at SEEK
SEEK’s purpose is at the centre of everything we do. Our SEEK, which defines the way we work, is all about what makes us unique and a little bit different. Passion, Team, Delivery and Future are our principles that drive innovation and creativity. SEEK strives to support employee wellbeing by providing an amazing experience at work which led us to being named AFR BOSS Top 10 Best Places to Work in Technology (2021-2024). We are proud to work in an environment that's inclusive where everyone's unique ideas, experiences and perspectives are valued.
Our award-winning head office in Cremorne (just a 4 min walk from Richmond station) provides an exceptional space to collaborate with colleagues. The building provides sweeping views of the city, a games area, sit and stand desks at every workstation, modern end-of-trip facilities and Thursday night drinks which gives our people an opportunity to connect in a social setting.
Job DescriptionThe Team
This role sits within Commercial Growth - Adjacent Revenue and works as part of a cross-functional squad. You will partner closely with your squad leader and colleagues across operations, analytics and sales, as well as sales team members from the sales team at Sidekicker, SEEKs contingent labour business.
About the role
As an Outbound Sales Representative, you'll turn high-intent customer signals into meaningful conversations and new business customers. Using behavioural and intent-based insights, you'll proactively engage prospective customers who may have a current or emerging need for casual or temporary labour.
You'll qualify leads, build interest in Sidekicker, support account setup, and guide customers through to their first successful job post and completed shift. This role is ideal for someone who is commercially driven, curious, resilient, and thrives in a fast-paced environment where testing, learning, and continuous improvement are part of everyday work.
You'll play a key role in helping shape and scale SEEKs commercial growth engine and data-driven outbound sales approach.
Responsibilities
- Engage outbound leads and use thoughtful questioning to validate current hiring need, urgency, frequency and fit for Sidekicker.
- Qualify prospects effectively and build interest by positioning the value of Sidekicker in a way that is relevant to the customer’s hiring context.
- Convert qualified interest into action by supporting account registration, initial setup and first job or shift posting.
- Close sales through clear next steps and strong follow-through, with success ultimately measured through successful customer activation and completed shifts.
- Work across different lead cohorts including adapting your outreach and pitch to the customer pain point.
- Maintain strong CRM and process discipline, including accurate logging of lead type, outcome, next step, objections and qualitative feedback.
- Feed customer insight back into the squad to improve targeting, talk tracks, qualification criteria, proposition and process design over time.
- Collaborate closely with squad leader, ops and analytics to support a high-quality, repeatable sales motion and strong experiment execution.
Skills and experience
- Previous experience in outbound phone sales, business development, inside sales or a similar customer-facing commercial role.
- Strong discovery, questioning and objection handling skills, with the ability to influence customers and move conversations toward a clear next step.
- Demonstrated ability to work in a fast-changing environment, adapt quickly and use feedback to improve performance and process.
- Strong written and verbal communication skills and confidence working across phone, email and CRM-based workflows. Experience with Salesforce and/or Hubspot is a bonus.
- A customer-centric mindset combined with commercial curiosity and a strong drive to create value.
- Comfortable using technology and moving between systems, tools and products as part of your daily workflow.
- A collaborative working style, with the ability to contribute positively within a cross-functional squad environment.
Given the immediate needs of the business, candidates who are available to commence employment immediately or with short-notice availability are encouraged to apply.
Additional InformationFixed Term Perks
At SEEK we offer:
- Support of flexible working, including a mix of office and work from home days depending on your role.
- SEEKer Support, a confidential service that offers employees up to six sessions with a mental health professional of your choice
- Access to a wide range of discounts on things such as health insurance, fitness, food, travel, accommodation plus many more
- Professional development sessions with industry leading guest speakers
- Frequent events including sports days, annual Christmas party, hackathon, and trivia
- Free kick-start breakfast every morning and fresh fruit available all day in our offices
- Casual dress – every day
At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.
For this role, only those candidates with the eligible right to work will be considered.
At SEEK, we may use AI tools to support parts of the hiring process, including reviewing applications or assessing responses. These tools are designed to assist our hiring teams, not replace human judgment. All hiring decisions are made by people. If you’d like more information about how your information is managed during recruitment, please contact the Talent Acquisition Team.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
