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Job Description:
Courier drivers are responsible for safely transporting road freight using the most cost-effective route while providing exceptional customer service.
Responsibilities:
• Carry out delivery and pickup across metropolitan and regional areas.
• Organise outbound freight by planning route schedules and inspecting packages and validating package labels.
• Record and notify management of any faulty packaging or damaged items
• Utilise appropriate equipment to load and unload vehicles.
• Safeguard freight to prevent movement during transit.
• Adhere to punctual completion of runs.
• Obtain recipient signature
• Deliver superior customer service during all interactions.
• Ensure proper handling and security measures for all packages.
• Address delivery challenges, such as damaged items or inaccessible delivery locations.
Skills and Experience:
• Minimum of 6 months' experience in a similar role
• Valid driver's license for a two-axle rigid vehicle
• Good driving record
• Proficiency in operating various loading equipment, including forklifts and pallet jacks
• Excellent customer service skills
• Physical stamina
Key Physical Demands:
• Individual lifting up to 20kg, with typical weights between 2kg and 10kg
• Constant standing and walking and may squat to lift items. Use of pallet jack and moving trolleys requires push/pull physical demand.
• May be required to work in cold environment of -4 degrees Celsius for short periods.
• Ability to work in a constant state of alertness and safety.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
