Join Australia’s fastest growing startup!
#1 in the 2025 AFR Fast Starters List
#1 in the 2026 AFR Best Places to Work in Technology
Kismet is building Australia’s first intelligent care platform - making it radically easier to access, manage and fund support across disability, aged and private care. The Australian care economy is $380B and still runs on fragmentation, paperwork and waitlists. We’re replacing it with a streamlined, AI-powered experience that connects participants and providers in real time.
Kismet is growing exponentially. This role is a new build inside that growth - a two-sided allied health marketplace. The market is large, fragmented, and underserved - with a significant population that has been left behind by existing solutions. We are not a typical startup. We are obsessively analytical about unit economics, acquisition costs, and marketplace P&L. Every assumption gets stress-tested. If you want to build something from zero with rigour and velocity, this is the place.
THE ROLE
You will operate across both sides of the marketplace. Supply: identify, recruit, onboard, and manage providers. Demand: acquire, engage, and retain users. There is no playbook - you will help write it. One morning you are building a provider outreach sequence; by the afternoon you are knee-deep in a spreadsheet modelling acquisition funnels. You will report directly to the SVP, Marketplace and work in a small, fast team where ownership is high and bureaucracy is zero.
WHAT YOU’LL DO
Supply
Own end-to-end provider recruitment: identify targets, build outreach, close sign-ups, and onboard onto the platform.
Develop and optimise the provider value proposition - understand their economics, speak their language, solve their problems.
Build provider-side analytics: track activation rates, churn signals, and lifetime value by cohort.
Demand
Design and execute user acquisition strategies across channels - measure everything, kill what doesn’t work, double down on what does.
Map the user journey end-to-end, identify drop-off points, and drive conversion and retention improvements.
Engage directly with users, coordinators, and community organisations as the face of the company on the ground.
Marketplace Operations
Build and maintain analytical models to track unit economics, cost-per-acquisition, and marketplace P&L drivers.
Run structured experiments across supply and demand - formulate hypotheses, design tests, analyse results, iterate.
Manage multiple concurrent workstreams with minimal oversight. Keep things moving.
Synthesise insights from data and stakeholder conversations into clear, actionable recommendations.
EXPERIENCE
High performers with experience working at a management consulting firm, private equity, investment bank, leading technology company, or other fast-paced environments - who thrive in the fluidity, autonomy, and energy of a start-up setting.
WHAT WE’RE LOOKING FOR
First-principles problem solving. You decompose complex, ambiguous problems to their fundamentals and build up from there.
Data-driven decision making. You default to evidence over intuition. You know your way around a spreadsheet, a dataset, and a SQL query.
Attention to detail that borders on obsessive. Nothing ships from you that hasn’t been checked, cross-referenced, and pressure-tested.
Program and project management expertise. You run multiple workstreams without dropping balls or missing deadlines.
Natural relationship-builder. You build trust fast, communicate clearly, and influence without authority across diverse audiences.
You are an operator. You roll up your sleeves. No task is beneath you - if it needs doing, you do it. You bias toward action, move fast, and don’t wait for permission to solve problems. You are a direct and crisp communicator: you say what you mean, write tight emails, and don’t hide behind jargon. You thrive when you’re juggling five things at once.
WHY JOIN US
Real impact. A $380B care economy that’s broken for users and providers alike. We’re fixing it
Dream team. Founded in 2022, ground floor of one of Australia’s fastest-growing tech startups. Flat structure, small team, backed by local and international VCs.
Speed and autonomy. No layers, no committees. You will have direct access to leadership and the latitude to move fast.
Personal growth. We back our people to thrive in work and life. Your career and your personal dreams both matter here.
HOW TO APPLY
If you are passionate about making a difference in healthcare and meet the qualifications for this role, we would love to hear from you. Please email your CV and covering note/letter to [email protected]. We look forward to reviewing your application!
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