Jobs at Black Nova Venture Capital

Manage a portfolio of 50–75 SMB civil construction clients across Australia. Build relationships, drive product adoption, renewals, retention, and value realization. Serve as the primary account contact, provide product guidance, monitor customer health, resolve issues with internal teams, advocate for client needs, and visit construction sites periodically. Requires strong communication, organization, SaaS customer success experience, and willingness to travel occasionally.

Generate qualified sales opportunities through outbound prospecting, networking, events, and multi-channel outreach. Research civil construction decision-makers, qualify leads, book discovery meetings, maintain HubSpot pipeline records, collaborate on campaigns, and provide outreach feedback. The role includes occasional travel within Australia for industry events and prospect meetings, with a hybrid Melbourne-based work model.

Own field sales across Victoria and southern NSW, building relationships with farmers, qualifying opportunities, running technology demonstrations, proposing and closing contracts, and growing existing accounts. Maintain disciplined CRM, forecasting, and pipeline management while coordinating with commercial, product, and operations teams to ensure customer commitments are deliverable. Frequent regional travel and agricultural customer engagement are central to the role.

Work directly with the General Manager and CEO across sales, discovery, go-to-market experiments, and marketing. Help form and convert the sales funnel while learning how a venture-backed company is sold and built. The role offers significant responsibility, direct feedback, and exposure to AI adoption and safety products for wealth management firms.

Drive the end-to-end lifecycle of AI products for a CX observability platform, from discovery through delivery. Define the AI roadmap, identify valuable use cases, collaborate with customers and cross-functional teams, validate concepts through experimentation, and establish metrics for product impact. The role focuses on AI-driven investigations, issue diagnosis, recommended fixes, runbooks, and collaboration workflows for enterprise contact center operations.